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23 June 2016
Earin buyers beware.....
11 of 12 found this helpful I just recently purchased a brand new pair of Earin wireless earbuds. The item arrived in extremely nice packaging, factory sealed. The overall appearance, and the case are very well designed and look extremely nice. The initial pairing process was disappointing. Utilizing a brand new Kyocera Duraforce phone, with todays latest and best Bluetooth platform, it took around 30 attempts for the earbuds to connect to my phone. The(approximate) last 10 attempts, I actually laid the earbuds directly onto the screen of my phone. I have a LOT of Bluetooth devices, and I've never had any device that was so difficult to connect. Once connected, the sound quality is good with an occasional hiccup in connectivity. However, (BIG however) it does NOT get very loud. I purchased the earbuds to wear while riding my motorcycle. I can barely hear the music over the engine and wind. I had to revert back my old LG HBS900 Wireless (but with wires, you know what I'm talking about) to ride my bike with music. The difference in sound between my LG HBS 900 and the Earin is night and day. Unfortunately, it's the LG's sound that towers over that of the Earin, not the other way around. (The wires didn't seem so noticeable to me after the Earin...) My intention in this pricey purchase, was to upgrade my sound but as it turned out, was in fact a big downgrade. I wish that the story ended there, but unfortunately and much to my surprise and disappointment, it does not. After only two weeks of extremely light and delicate use, the left earbud ceased to function altogether (beyond connectivity to the right earbud). They state a one year manufacturers warranty on this brand new JUST released to the public product. I've got nothing but about 10 e-mails refusing to fix or replace their faulty earbud and a whole in my wallet where $249.00USD used to be. Overall clever product design and presentation, but first generation flaws and a company unwilling to stand behind their product or their own warranty... That's a big "Zero" in my book. I'd look for Earin to be "Ear-out" on the market. Consumers willing to pay what they charge and represent as "high fidelity audio" have an expectation of quality and service. Earin offers neither.... I'll be waiting for 2nd Generation, from a company with an established reputation .