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Reviews (1)
19 September 2017
Printer head was broken
I attempted to print a document after installing this product and it did not work. Upon further testing and investigating, I discovered that it was the black ink that wasn't working. I brought the printer to my local computer repair shop and they told me the printer head needed to be replaced. It was not repairable, it had to be replaced. The only reason I gave it 2 stars is because everything else worked just fine. But what good is a printer/copier that doesn't print black ink??