Item was not tracked and went missing. After 3 weeks I contact them and instead of sending another as requested they refunded full amount. I guess I can't complain too much, but I have purchased one elsewhere in case of this happening again.
e***i (137)- Feedback left by buyer.
Past year
Verified purchase
Ended up receiving item but not happy with Seller performance. Item was sent without a tracking number and sellers's communication was very poor. They would not respond to my messages or the case I had to open with eBay. I really needed this item for my cat's ongoing medical issues, it was a lot of money to buy this product, but the seller made it a poor and frustrating experience.
e***. (109)- Feedback left by buyer.
Past 6 months
Verified purchase
Paid weeks ago. No tracking. No item received. No response to feedback. Poor service or dishonest - I am not sure. I have put a formal complaint to ebay and will try and claim back from the credit card.
d***u (220)- Feedback left by buyer.
Past 6 months
Verified purchase
Brand new but cheaper on Amazon
Ordered 10th June arrived 23 rd June