The seller shipped multiple items in a single large box without any protective packaging to prevent damage. As a result, the luggage rack arrived damaged and unusable.
Despite several attempts to communicate directly with the seller, I only received a response after initiating a return case where the seller offered a refund of less than half the original purchase price.
Overall, I am very disappointed with the terrible job packaing, lack of communication and very poor customer service.
Reply from: ashraf.alfashkhi- Feedback replied by seller ashraf.alfashkhi.- Feedback replied by seller ashraf.alfashkhi.
This is not true sir. You said you wanted them all shipped together and you requested this. You wanted a discount and nI gave you a major discount. I lost money on this, and u still went and leave negative feedback about it. even though you got discounted on the items and I even give you a refund on half . So please think about this before you try to negatively damage someone's professional reputation.
o***c (358)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick shipping. As pictured and described. Packaging was fine for what I bought but something more fragile could have used some packing material.
i***3 (411)- Feedback left by buyer.
Past 6 months
Verified purchase
Was shipped to me stuffed into a small box then what was needed, there was no packing materials around it, surprisingly it was not broken in half.. had more damage on edge then was showen in pictures. Was a fair deal.
a***l (552)- Feedback left by buyer.
Past month
Verified purchase
Fast,shipping, packaged well, fare price, item and picture as described.
i***l (455)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick shipping, good communication. Box took a beating but no damage to seat. Would do business with again.
r***a (566)- Feedback left by buyer.
Past 6 months
Verified purchase
Super fast shipping, great packaging, super value and item exactly as described. AWESOME TRANSACTION!!!