This seller omitted critical information about a electric kettle that had a european plug. He advertised in a US market with different voltage requirements. I find it hard to believe the omission of this essential information was "overlooked". I had to spend an additional $10 for an adapter. I contacted seller, he was unapologetic and in reply told me I should have "assumed" knowing it had a european plug by looking at the picture. He had offered no voltage information. Signed off saying "enjoy"
Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.
Seller responded to my continued displeasure for lack of information in item description and refunded a $10 credit for the US electrical adapter I needed to use this kettle in US. This was an honorable action and I thank him for it. Details matter and so does justice.
*****- Feedback left by buyer.
More than a year ago
Verified purchase
Fast shipment, As described. Packed well.
buyboxclub (15642)- Feedback left by buyer.
More than a year ago
Verified purchase
BuyBox Club thanks you for your order. Come back again soon. 4,000 items
*****- Feedback left by buyer.
More than a year ago
Verified purchase
As advertised. Arrived on time. Wish it was a bit cheaper.
second.sale (4250251)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communication. A pleasure to do business with.