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All feedback (3,416)
- f***0 (24)- Feedback left by buyer.More than a year agoVerified purchaseI was very happy with this transaction. The seller informed me that shipping was delayed due to stock unvailability. They asked me if I preferred to wait or cancel the transaction. I said I would like to wait and the items arrived very soon after that. Well packaged and consistent with description. I can recommend this seller.
- r***z (1563)- Feedback left by buyer.More than a year agoVerified purchaseThere were some delays but seller is responsible enough to keep me updated on status every step of the way. Received item today. Packaging may have been different from the one advertised but am not fussed. Overall, am still satisfied with the service. Haven t tried the product itself but from reviews I read, they say it works wonders. If I buy again, that means am snoring like a trooper!
- 7***7 (419)- Feedback left by buyer.More than a year agoVerified purchaseItem was delivered safe and sound in a very timely manner, the parcel was very well packed and protected. Tracking / Shipping was supplied the whole way �� communication with Seller was extremely efficient, the updates were brilliant. The item was just as advertised, very professional Seller, excellent service high-quality premium product very happy indeed, cheers - Andrew Penman
- i***b (109)- Feedback left by buyer.More than a year agoVerified purchaseBeware of this seller! The seller uses the picture of a well-known product to sell a different product. The well-known product: Abundant Earth branded puffed rice, 170g package, usually $3.50, i.e. $2.06 per 100g product. While they are actually selling Nature's Secret branded puffed rice, 100g package, costing $6.50. That's a 315% price hike. Contacted seller, they asked for pictures of item received (?) and tried to take things offline (text). Sent HQ pictures, never heard of them again.Reply from: fresco_marketplace- Feedback replied by seller fresco_marketplace.- Feedback replied by seller fresco_marketplace.Apologies if the photo on the listing did not coincide with the actual product received. We stocked thousands of different products and as all humans we sometimes make mistakes. We acepted our mistake and offered several ways to make it better among which included a refund & exchange or discount on the product received. You decided not to take up any offer but rather unfairly complain. We replied to all your emails and we are the ones waiting to hear from you...Follow-up from: i***b- Feedback followed up by buyer.- Feedback followed up by buyer.The seller's response is incorrect. Not just that, they are now using my pictures I sent them to sell this product, without my permission. I told them to remove MY pictures from their store in no uncertain terms. Guess what happened? They ignored me. Clearly an unethical seller. All my original comment stands.
- r***o (989)- Feedback left by buyer.More than a year agoVerified purchaseHappy with this order. They were out of stock of the 1kg package I ordered but they contacted me immediately and made sure I received the equivalent amount. Great customer service and did their best to ensure my satisfaction.
- n***e (150)- Feedback left by buyer.More than a year agoVerified purchasepostage was delayed as product was out of stock due to supplier.seller maintained constant communication and updated me.was offered an alternative product to substitute for the delay in supplier product as i needed quickly.fantastic customer service.happy to deal with in future :)