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groovycart

groovycart

2.1K items sold
128 followers
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About

Location: United KingdomMember since: 08 September 2007

Feedback ratings

Last 12 months

Positive65- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative1- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
4.8
Postage speed
5.0
Communication
5.0

All Feedback (1,266)

l***e (356)- Feedback left by buyer.
Past 6 months
Verified purchase
Unfortunately item arrived broken despite proper wrapping!!Seller immediately refunded which was very helpful and appreciated as doesn’t always happen that way. Thankyou
r***e (527)- Feedback left by buyer.
Past year
Verified purchase
Item as described. However Seller charged nearly double the actual postage costs. Paid £2.99 p&p, post office costs £1.55, politely asked Seller to kindly refund excess postage costs. Seller would not refund excess postage charged, so clearly makes a profit by also charging excess postage costs. Very disappointed as the packaging was only an envelope
Reply from: groovycart- Feedback replied by seller groovycart.- Feedback replied by seller groovycart.
This was an auction item and although you believe I fleeced you for £1.44 I think bidders take into consideration the postage cost when bidding. I did say you could return the item for a full refund if you weren’t happy but you chose not to and rather leave neutral feedback. I did misjudge the postage cost but it’s not actually £1.44 as I have paid eBay fees on postage, packaging and my printer ink and paper costs 50p per label. Normally I absorb these costs.
Follow-up from: r***e- Feedback followed up by buyer.- Feedback followed up by buyer.
I've been honest about my buying experience in that the item was as described, the Seller charges excessive postage costs and when politely informed refuses to do the courteous thing of refund the difference. I feel that not all Buyers would be happy to pay higher postage costs than is actually necessary for posting of an item, this is why Ebay has the Star Rating system. Profiteering on postage costs is not necessary, instead setting a higher starting bid price would avoid the need for this.
1***4 (1328)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent Ebayer with great communication and a very speedy delivery. Thankyou
e***i (2433)- Feedback left by buyer.
Past 6 months
Verified purchase
Smooth transaction - really helpful and accommodating seller. Quick dispatch and excellent packaging. Thanks!
e***i (2433)- Feedback left by buyer.
Past 6 months
Verified purchase
Smooth transaction - really helpful and accommodating seller. Quick dispatch and excellent packaging. Thanks!
h***u (239)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described. Promptly posted, safely packed. Thank you
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