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hannah.louis

hannah.louis

6.0K items sold
167 followers
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About

Location: United KingdomMember since: 15 March 2000

Feedback ratings

Last 12 months

Positive255- positive Feedback in last 12 months
Neutral12- neutral Feedback in last 12 months
Negative5- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
4.9
Postage speed
5.0
Communication
5.0

All Feedback (3,306)

l***2 (45)- Feedback left by buyer.
Past 6 months
Verified purchase
Great communication from seller and item arrived very well packaged indeed. Many thanks!
b***i (462)- Feedback left by buyer.
Past 6 months
Verified purchase
great communication from seller, items shipped quickly and exactly as described. very happy - thank you!
8***8 (224)- Feedback left by buyer.
Past month
Verified purchase
Great it arrived quickly and was well packaged and just as described I'm very happy with my purchase thankyou 🙂
8***o (570)- Feedback left by buyer.
Past 6 months
Verified purchase
A compact needed for my handbag. Exactly what needed with correct powder. Well packaged & arrived quickly. Would buy from this ebayer again.
z***h (102)- Feedback left by buyer.
Past 6 months
Verified purchase
As described and kind seller, promptly answered any enquiries. Thank you Hannah.
l***m (206)- Feedback left by buyer.
Past 6 months
Verified purchase
Nail pencil lead kept breaking. Seller asked for photo which I sent. Told me the sharpener in the photo was the wrong one used (photo I sent was of pencil only as requested) very disappointed with product was asked weeks later to return it but I had disposed of it. Would not recommend. I gave seller evidence.
Reply from: hannah.louis- Feedback replied by seller hannah.louis.- Feedback replied by seller hannah.louis.
You said the pencil had broken when you sharpened it, I never saw any sharpener, I asked which type of sharpener you were using, I then explained you had to use a cosmetics sharpener. You then said 12 days later that you wanted a replacement, so I said I would arrange a return and send another, You then said you had disposed of it, I waited 12 days between each message for a response from you, no delay whatsoever from me. I also explained how to use the pencil and to dampen, no response again!!
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