Item was bent on the side which I admit was maybe hard (but not impossible) to notice until it was opened. But it obviously wasn’t the item in the picture. I contacted and seller offered a partial refund. A nice offer which I accepted. Seller said they would send it next day. But two days passed and I had not heard back. I had to contact them again and they said they got sidetracked and sent it then. Not a bad experience, but not the best. I just wanted to be honest.
Reply from: heartofdixi06- Feedback replied by seller heartofdixi06.- Feedback replied by seller heartofdixi06.
the album is new and sealed as promised the item in the picture was the one that was sent. yes you did contact me Feb 5th after hours i told you i would refund you on Feb 6th a partial refund. yes this was on the back of my mind as i was not at a computer and had other issues to attend to. i sent you a refund on Feb 7th first thing it was only 1 day that had passed since you first messaged me.
Follow-up from: s***a- Feedback followed up by buyer.- Feedback followed up by buyer.
I don't see how what I said in my feedback is any different from your reply, with the exception of the fact that you did not mention that I had to contact you two days after you offered the refund because you didn't follow through. As I said in your request to revise, my account of the transaction was honest, and I do not believe a buyer should have to spend this much time on a transaction, especially to follow up on a seller's word or promise. Transaction was okay, not positive. Neutral.
c***d (149)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast shipping great product as described
fast shipping with good prices
h***s (8)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller communication was amazing. Quick and easy buy,seller was 100% ready to ship. Would buy again.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
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m***e (21)- Feedback left by buyer.
Past year
Verified purchase
Package arrived quickly. Packaged perfectly and product intact. No damage. Excellent seller. Would do business again with them.
k***h (765)- Feedback left by buyer.
Past year
Verified purchase
Excellent condition. Great communication and d fast shipping. As described.