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innovationsgoodsstore

innovationsgoodsstore

121 items sold
6 followers
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About

Location: AustraliaMember since: 18 October 2023

Feedback ratings

Last 12 months

Positive26- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.7
Reasonable postage costs
4.5
Postage speed
4.7
Communication
4.8

All Feedback (29)

7***z (1541)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered two received one how you can make a mistake like this is beyond me, I asked seller to post out second item seller bluntly refused by saying we cannot purchase another postage label that's very poor customer service and excuse if I ever heard one. It's very also unprofessional and rude in my opinion. The seller did refund for the other item but I will not be dealing with with this seller again because of their appalling customer service and attitude.
Reply from: innovationsgoodsstore- Feedback replied by seller innovationsgoodsstore.- Feedback replied by seller innovationsgoodsstore.
We were never rude to you as per our emails and apology. Regarding the label, since you are a buyer you have no idea how the seller portal works, therefore a postage label is purchased once and cannot be repurchased again. Re read your emails and point out where we were 'rude' to you. Thank you.
Follow-up from: 7***z- Feedback followed up by buyer.- Feedback followed up by buyer.
I know how the seller portal works. Considering I've been a member for well over ten years now. I have sold and brought, I also know good customer service and I received none from this transaction.
t***a (495)- Feedback left by buyer.
Past month
Verified purchase
Fantastic Seller, item arrived quick. A+++
n***a (97)- Feedback left by buyer.
Past month
Verified purchase
As described delivered on time work well for mild back pain
s***s (320)- Feedback left by buyer.
Past 6 months
Verified purchase
Perfect! Arrived today. Thank you for the speedy delivery my old kettle of the same brand died after so many years of use. This new one works perfectly. Very happy with the item and seller service :)
r***n (2737)- Feedback left by buyer.
Past 6 months
Verified purchase
as advertised and speedy delivery
u***s (101)- Feedback left by buyer.
Past 6 months
Verified purchase
As described. Arrived on time.
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