Excellent seller. My charm was posted very quickly and packaged well. Exactly as described and genuine Thomas Sabo charm. Thank you for a great transaction. Highly recommended seller! A++
a***7 (149)- Feedback left by buyer.
More than a year ago
Verified purchase
Another beautiful Thomas Sabo piece. Arrived quickly & in perfect condition. I thoroughly recommend this seller who I’ve purchased from a few times. The items are packed & dispatched quickly consistently. This seller uses Australia Post & not unreliable couriers which is very much appreciated
s***s (303)- Feedback left by buyer.
Past 6 months
Verified purchase
A excellent translation. Fast postage. Highly recommend
e***r (971)- Feedback left by buyer.
More than a year ago
Verified purchase
Exactly as described! Fast delivery! Excellent Ebayer! Thank you! A+
d***d (277)- Feedback left by buyer.
More than a year ago
Verified purchase
When the ring arrived it was not as pictured. It’s been satisfactorily resolved with a return and full refund; however the exchange has left a sour taste, as I immediately contacted them within minutes of opening the package to inform them that the product was faulty, only to receive a defensive and insulting accusation that the product appeared used by us, insisting they’d checked it. Jumping straight to blaming the customer (accusing them of deception is not a great customer service model).
Reply from: lyncrisjewellers- Feedback replied by seller lyncrisjewellers.- Feedback replied by seller lyncrisjewellers.
We sincerely apologise for any misunderstanding. Our statement wasn't intended as an accusation, but rather to explain that the condition of the ring upon return needed to be assessed before processing a refund. As a small business, each item is handled personally and thoroughly examined before shipping. We value your patronage and strive to ensure every customer is satisfied. Thank you for bringing this to our attention, and we're glad we could resolve the matter promptly for you.