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About us
Welcome to Model Realm, your ultimate destination for all your modelling needs! Our passion for modelling is reflected in our vast inventory of plastic and wooden kits, model boat fittings, scenics from Javis, Tamiya RC spares, and an extensive range of acrylic and paints. Whether you're a beginner or a seasoned modeller, we have everything you need to bring your creations to life.
We pride ourselves on providing exceptional customer service, and we're committed to ensuring that every purchase you make with us is a satisfying experience. Our dispatch days are Monday to Thursday, and our working days for our eBay shop is Tuesday to Thursday.
Stay up-to-date by following us on eBay and Twitter and liking us on Facebook. Don't hesitate to reach out to us if you have any questions or concerns - we're always happy to help! Thank you for choosing Model Realm, and happy modelling!
We pride ourselves on providing exceptional customer service, and we're committed to ensuring that every purchase you make with us is a satisfying experience. Our dispatch days are Monday to Thursday, and our working days for our eBay shop is Tuesday to Thursday.
Stay up-to-date by following us on eBay and Twitter and liking us on Facebook. Don't hesitate to reach out to us if you have any questions or concerns - we're always happy to help! Thank you for choosing Model Realm, and happy modelling!
Business details
Business name: Model Realm LtdAddress: Kittiwake Cottage, PL34 0EP Tintagel, Treknow, United KingdomEmail: customerservice@modelrealm.co.ukVAT number: GB 331107748
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Returns
Seller Feedback (32,889)
t***9- Feedback left by buyer.
Past 6 months
Verified purchase
I received the wrong item but on contacting the seller the customer service was excellent and the correct item was immediately dispatched which I have now received and is as described. Very pleased with the transaction. Many thanks.
r***6 (755)- Feedback left by buyer.
Past month
Verified purchase
Absolutely fantastic seller has described very quick dispatch and arrived well packaged wouldn't hesitate to buy from again
c***i (542)- Feedback left by buyer.
Past 6 months
Verified purchase
Received my item today, well packed but rather late, not through any fault of the seller, but the Postal (dis)service. I can't recommend the seller enough for their info updates, courteous service and patience. I can only stress that the postal service is the one who is to fault for the very poor service, Order shipped 19 Nov and finally delivered on 17 Dec. For any other customers please be patient it's not the sellers fault but the very inadequate postal service. Highly Recommended seller.
7***k (365)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived on time, was well packaged and was as described. Easy transaction no worries.
l***l (534)- Feedback left by buyer.
Past month
Verified purchase
Posted fast well packed good communication recommended seller
t***e (1977)- Feedback left by buyer.
Past 6 months
Verified purchase
A1 seller, item as described, good communications from seller and delivery was within the timeframe advertised would use again.