Excellent customer service & communication from seller after Australia post lost my package while in transit. After contacting the support team via eBay message & phone I was given the option to pick up a new walker from the warehouse as the walker was needed urgently. The service team were great to deal with organising a new walker. The quality of the walker is excellent & great value for money. Highly recommended seller & product. Thank you for your great service.
*****- Feedback left by buyer.
Past month
Verified purchase
The cooktop was securely packaged and arrived as described. A warning label on the box was unnerving; however, the seller responded quickly to my question about the label and assured me that the cooktop is configured for use in Australia. It has been woking well.
9***2 (13)- Feedback left by buyer.
Past 6 months
Verified purchase
The product I purchased had been damaged in transit, I contacted the seller who responded to the email within the hour on a Saturday. There was no issue at all and they offered a cheaper rate if I wanted to keep the item but I asked for a replacement.
The seller replied that they would review the matter within two days and on the Monday they organised to send me another unit. Can’t fault there customer service at all and I wouldn’t have a problem dealing with this company in the future.
n***t (47)- Feedback left by buyer.
Past month
Verified purchase
Wasn't happy at first Received the item with missing part, but rectified by sending me another item and not need to send back what i received first. Communication is great and I recommend the seller 100%
5***e (1425)- Feedback left by buyer.
Past 6 months
Verified purchase
Good value and incredibly fast shipping. I ordered it late Tuesday evening and it arrived, two states away, on Thursday. Highly recommended seller
1***9 (296)- Feedback left by buyer.
Past 6 months
Verified purchase
I bought the Eurochef 5 burner ceramic stove top.
I recieved it promptly and well packed.
Seller is quick to respond to messages and very helpful.
I am very happy with my new cook top
I would definitely recommend buying from Mytopia seller.
No problems whatsoever