newenglandperformanceproducts

Seller feedback (11,725)

• v***v (442)- Feedback left by buyer.

  Past year

  Verified purchase

  This seller went above and beyond and answered any/all questions in a timely manner. The shipping was immediate and arrived at my mailbox in no time via USPS with tracking information quickly provided. The item purchase is exactly what was described and pictured and will complement my need in completing the installation of factory running boards on my Ford F-250 truck. Overall, I am very happy and will come back for more from this seller. A highly trusted seller on eBay. Thank you very much!
• m***9 (34)- Feedback left by buyer.

  Past year

  Verified purchase

  Great to get factory OEM parts in the factory packaging especially for a 99 vehicle. Sent this selling a message responded very quickly and received parts fast. Recommend this seller to everyone on the parts they sell you can’t go wrong.
• s***i (24)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Ordered 2/25, received 3/1. Fast shipping. Item is brand new in packaging output shaft seal from Ford. All as described. Perfect!
• e***l (652)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  $600 purchase and it arrived with almost all the clips broken. Was busy on another job, finally opened package 1 day after 30 day return period, seller refused a return, but did send another set of clips. Likely not sellers fault, but terrible with communication. Had to repeatedly email seller for communication, generally very unconcerned about products he sells. I expect this kind of conduct from the China sellers, but not from an American seller with his feedback. Would not recommend.

  Reply from: newenglandperformanceproducts- Feedback replied by seller newenglandperformanceproducts.- Feedback replied by seller newenglandperformanceproducts.

  When the buyer starts a request on a Friday afternoon, you may not receive additional replies until Monday, the following business day. As stated, we sent a set of clips out the following day as this was the FASTEST way to resolve the issue. Returning would have tied up the process for a week plus with shipping times. The policies are what they are and as we did in this case, we worked with the manufacture to get the issue resolved as quickly as possible.

  
• d***0 (97)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Horrible i was supposed to get the package may 1st and still yet to receive it may 6th contacted the seller and still has yet to respond poor customer service! Do not buy from them youll waste your money! I bought elsewhere 2 days ago and already received it this seller is a scam.

  Reply from: newenglandperformanceproducts- Feedback replied by seller newenglandperformanceproducts.- Feedback replied by seller newenglandperformanceproducts.

  You ordered the product on April 28th and it was shipped on April 29th. I am not sure how much faster I could have been.
• a***1 (24)- Feedback left by buyer.

  Past year

  Verified purchase

  Plug and play ease of use. Shipped well in original box in perfect working order. Shipping was decent considering it shipped from the US to Canada 🇨🇦. Price was better than ordering the same part from Canada, even with shipping cost. Direct replacement as it is an OEM part. Looks the same as the old one just with better functionality. Would deal with seller again!