The only reason this feedback is not negative is because I see this seller doesn't do lots of business and I'm not trying to ruin their percentange. Item was eventually refunded but ended up being a headache. The item was listed as new but as you can see in the pictures arrived opened. If it was listed "like new" it would not have been an issue but I was expecting an unopened item as per the description. Money was refunded and item was purchased elsewhere.