The patch I wanted had a distinct PURPLE background. The one I received was a blue background. I contacted the seller prior to posting any feedback to see if we could correct the problem and I could get the patch I ordered. Seller was not cooperative; blamed the “color” change on their scanner. It was an opportunity to fix a problem. The seller did not want to hear it. The patch picture background is purple, not blue. This is a misrepresentation of an item for sale. No remedy was offered.
Reply from: pfcisr-group- Feedback replied by seller pfcisr-group.- Feedback replied by seller pfcisr-group.
Buyer did NOT request a return but demanded a purple patch which we do not have.
Nothing in the listing stated the color of the patch and there was nothing we could do about the picture resolution - it is what it is.
Had the buyer requested a return it would have been approved.
1***c (906)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Item arrived way before expected. Great packaging and item as described. Will buy from again
n***t (50)- Feedback left by buyer.
Past month
Verified purchase
Awsome seller! Items shipped fast and items arrived as described!
7***4 (20)- Feedback left by buyer.
Past month
Verified purchase
Item arrived well packed and super fast, great seller.
d***l (552)- Feedback left by buyer.
Past month
Verified purchase
Item delivered in excellent condition, just as described. VERY well packed and shipped right away. Thank you!
o***q (364)- Feedback left by buyer.
Past month
Verified purchase
Item arrived on time and as described. Responsible seller!