Pump & Pool People | eBay Australia Stores

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About us

Pump and Pool People is a well-established business with over 39 years of experience in the pool industry. We are a family-owned and operated business, providing the very best in pool equipment, products and services.

Location: AustraliaMember since: 24 January 2005Seller: pump_and_pool_people

Feedback ratings

Last 12 months

Positive146- positive feedback in last 12 months

Neutral2- neutral feedback in last 12 months

Negative1- negative feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description

4.9

Reasonable postage costs

5.0

Postage speed

5.0

Communication

5.0

Seller feedback (8,303)

m***y (111)- Feedback left by buyer.
Past 6 months
Verified purchase
wrong item sent, called the supplier and the correct item was sent out . sellers response was great easy to fix the problem a pleasure to use this seller would use this seller again THANKS
p***t (203)- Feedback left by buyer.
Past 6 months
Verified purchase
Great customer service, responded to questions quickly and item shipped then same day on a Friday and arrived Monday. Great price. Highly recommend.
g***g (117)- Feedback left by buyer.
Past 6 months
Verified purchase
Item received was not genuine - just another questionable generic knockoff, at a genuine price. Item did not match photo or description. No manufacturers logo as shown in the photo (and if you look closely enough even the photo used in the ad is knocked off from another site). Avoid. Shipping for this disappointment was reasonably quick. I went out of my way to find and buy genuine, and accepted paying a premium price for doing so ($99 ea), and this vendor seemed legit - but no bono.
Reply from: pump_and_pool_people- Feedback replied by seller pump_and_pool_people.- Feedback replied by seller pump_and_pool_people.
Hi Steven, thank you for bringing this to our attention! This was never an attempt to mislead, overcharge, or take advantage of your trust. This is a very rare occurance, and have since reviewed the item listing and our inventory to ensure everything is accurate. We reached out straight away and were happy for you to keep the products and offer a full refund, or send them back at our expense, and still provide a full refund. We are still yet to hear back from you about your decision.
o***e (289)- Feedback left by buyer.
Past year
Verified purchase
I would give this Seller the highest recommendation. High quality product, in perfect condition, best value on Ebay, and delivered during xmas period within a week from NSW to Perth WA, Exceptional.
1***9 (135)- Feedback left by buyer.
Past year
Verified purchase
Great Price and very fast delivery, received it after 2 days only
s***6 (114)- Feedback left by buyer.
Past 6 months
Verified purchase
Great ebayer , item as described and quick delivery.

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