Posted PARCEL POST, postage underpaid. Minimum for Parcel Post is $10.95. Only 2 x $1.50 stamps & 2 x Pensioner concession stamps used. AP terms state concession stamps CAN NOT BE USED for PARCEL. I had to pay $8.35 when parcel arrived. No Return address. But seller claims he has done nothing wrong!! blames Australia Post. Escalating to ebay for chargeback. Retractable cable is faulty. Does not retract. Seller claims it was tested. After much deliberation refunded item cost only.
Reply from: saliasosnew- Feedback replied by seller saliasosnew.- Feedback replied by seller saliasosnew.
With all due respect, the buyer paid the extra postage without contacting us. It's allowed by AusPost to send item in an envelope, but with Tracking barcode sometimes they consider it for parcel. The buyer was using abusive language despite we refunded purchase in full and to keep item that buyer mishandled beforehand. I suggested for the buyer to let eBay step in to decide for both of us so I follow eBay's decision but She/He preferred to submit a negative feedback instead.
k***e (241)- Feedback left by buyer.
More than a year ago
Verified purchase
Received item and very good communication with seller
s***j (32)- Feedback left by buyer.
More than a year ago
Verified purchase
Comes in a cardboard and plastic retail package that was in an envelope
jewelpalac- Feedback left by buyer.
More than a year ago
Verified purchase
Quick response and fast payment. Perfect! THANKS!!
9***8 (582)- Feedback left by buyer.
More than a year ago
Verified purchase
Quick delivery, good customer communication
n***a (2304)- Feedback left by buyer.
More than a year ago
Verified purchase
Great top seller best ever and thanks for the really fast delivery. And thanks for the bonus batteries. Regards from Hardy Sorensen