I was promptly contacted by the seller that there was a mix up with the item description and rather than send the wrong item, I was given the option to accept or decline the shipment for a full refund. Very good communication.
m***2 (166)- Feedback left by buyer.
Past 6 months
Verified purchase
A pleasure to work with this seller. Good communicator and made sure package arrived safely! Thanks!
i***t (69)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller advertised the cooker had the cup included- a pretty important part of the set.
Shipped the cooker without it. After I asked about the cup, sent a message saying “sorry, I copied the listing and didn’t proof read it.’ Another words, pound sand. A few back and forth asking for one, they stopped all messages.
Terrible service, I don’t recommend this seller AT ALL! Buyer beware with Scheetz Antiques!
Reply from: scheetz_antiques- Feedback replied by seller scheetz_antiques.- Feedback replied by seller scheetz_antiques.
I agree, I had made a mistake in the listing and informed the customer I would help make it right. The customer solely asked for the cup, to which I had to respond I didn't have it. Rather than follow up and ask for a partial refund or return, the customer decided to leave this review. Let me clearly state, this is not how I run my business and do my best to resolve any issues. If this deters you in any way from making a purchase, please send me a message first and I will do my best to help
6***1 (352)- Feedback left by buyer.
Past month
Verified purchase
Pleased with purchase. Fast delivery and good price. Recommend this seller.
n***t (725)- Feedback left by buyer.
More than a year ago
Verified purchase
Arrived fast, just as shown in pics. In great shape. Great pricing. Very happy with purchase and seller interaction. Ty so much! Easy transaction :)