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About us
Welcome to my eBay shop. All our lampshades are handmade to order from our Colchester based studio. Each lampshade is carefully finished with a high standard rolled edge, which will compliment any decor scheme.
Please save us in your favourite sellers list and visit us again soon!
Please save us in your favourite sellers list and visit us again soon!
Business details
Business name: Angela Berry T/A The Lampshade CompanyFirst name: AngieLast name: BerryAddress: 99 The Walronds, EX16 5EQ Tiverton, United KingdomPhone number: 07949096094Email: angie@handmadeandheavenly.com
Seller Feedback (3,469)
a***3 (1661)- Feedback left by buyer.
Past 6 months
Verified purchase
You took 13 days to send this at a postage cost of £4.95. It weighed 270g and could have been sent by large letter, costing £2.30. Yes u did inform me it would b late, but that was after 10 days of waiting. Overcharging for such a poor service! Would not recommend.
Reply from: thelampshadestudio- Feedback replied by seller thelampshadestudio.- Feedback replied by seller thelampshadestudio.
Thank you very much for your polite feedback. I did contact you to apologise and let you know your order would be late due to personal circumstances out of my control, you could have at that point requested a refund which I would have happily processed for you. To make up for the delay I upgraded your postage from 2nd class to next day day delivery as soon as I was able to get your fabric dispatched. Postage costs are clearly displayed prior to your purchase, parcel was too big for large letter.
Follow-up from: a***3- Feedback followed up by buyer.- Feedback followed up by buyer.
The parcel was NOT too big, that is a lie, as I weighed and folded it so it would fit a 2nd class, large letter. I would have cancelled the order but you said u had already got the postage label. Justifying poor service?
o***b- Feedback left by buyer.
Past year
Verified purchase
All good 5 stars, as described, packed well, sent quickly and good emails
o***b- Feedback left by buyer.
Past year
Verified purchase
All good 5 stars, as described, packed well, sent quickly and good emails
8***m (598)- Feedback left by buyer.
Past year
Verified purchase
Superb seller. Excellent customer service and fast delivery. Lovely material exactly as described and in immaculate condition. Hope to buy from you again.
a***f (1098)- Feedback left by buyer.
Past 6 months
Verified purchase
Great seller. Beautiful fabric. As described. Thank you.
p***o (661)- Feedback left by buyer.
Past year
Verified purchase
Arrived safely, as described. Thank you!