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true-aussie

true-aussie

4.9K items sold
337 followers
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About

We are Australia's Online Local Store, we guarantee to provide you with the best Prices and Quality products delivered straight to your door.
We have warehouses located throughout Australia, which means we can provide you with the best products and fastest postage Australia wide.
Support Australian Businesses, Local Store Online
Location: AustraliaMember since: 22 July 2022
Top Rated Sellertrue-aussie is one of eBay's most reputable sellers. Consistently delivers outstanding customer service Learn more

Feedback ratings

Last 12 months

Positive913- positive Feedback in last 12 months
Neutral58- neutral Feedback in last 12 months
Negative55- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
5.0
Postage speed
4.7
Communication
4.8

All Feedback (1,236)

6***k (69)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service. Item as described. Super fast delivery, good communication and item well packaged.
r***a (491)- Feedback left by buyer.
Past month
Verified purchase
true-aussie is a misnomer, after I bought the book the sale was cancelled by vendor as they state there was an issue with delivery. The amount was refunded, then they then relisted it for a higher price? I can only assume they concocted up the delivery story just to jack up the price. So look up all the negative feedback before you use this vendor!
o***0 (175)- Feedback left by buyer.
Past 6 months
Verified purchase
Received product exactly as presented, (i believe there are improvements to be made in design), does what it says, fairly priced and swiftly delivered. Happy with purchase. (No communications relevant to this appraisal)
p***7 (1)- Feedback left by buyer.
Past 6 months
Verified purchase
The quality of the item was good however the picture indicated a white stand and I was sent a black one. I requested a refund and this was processed quickly and efficiently. Recommend seller.
a***d (277)- Feedback left by buyer.
Past 6 months
Verified purchase
I purchased a set of Grover tuners for $58.39 (free postage) from this seller. I received a set of Metallor tuners valued at $16.90 with $17.97 shipping totalling $34.87. I have attempted to communicate with this seller who unfortunately have suggested the issue is my own doing. They have offered me a partial refund of $10, this is absolutely not good enough. If any other buyers are looking for similar products please avoid "true-aussie" as a seller.
Reply from: true-aussie- Feedback replied by seller true-aussie.- Feedback replied by seller true-aussie.
Hi, Sorry for the inconvenience, Now we have already sent you a 100% Free Return Label. Please send the item back to us for a full refund. And we request you to please remove your negative feedback because it is harmful for our business. Thanks
s***b (266)- Feedback left by buyer.
Past year
Verified purchase
Seller said item was sent but when I asked for the tracking number they said it wasn’t in stock and a new employee mucked up the order. When I rechecked the item when I purchased it was $39.95 and now it’s $206. The item was never sent as they advertised the wrong price. Now I’m Trying to get a refund. They messaged me to tell me I need to cancel the order that way it looks like I changed my mind. When the order was advertised at the wrong price when I ordered it. So be aware.
Reply from: true-aussie- Feedback replied by seller true-aussie.- Feedback replied by seller true-aussie.
Hi, We are extremely sorry for the inconvenience caused to you, Please tell us we are here to help. And we request you to please remove your negative feedback because it is damaging our business. Thanks
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