Item as described,and advertised. Extremely prompt and helpful seller communication and speedy delivery. Item poorly packaged; small item floating around in much larger box with zero packing, Experience satisfactory overall.
t***y (291)- Feedback left by buyer.
Past month
Verified purchase
Unfortunately the package never arrived, despite the seller sending it. However, upon letting them know, they refunded me my money, as they had run out of stock and couldn’t send me another. Very satisfied with the outcome and in the end I was able to purchase the item directly through the company that makes them. It cost more, but other suppliers seem out of stock too. Thank you!
g***y (868)- Feedback left by buyer.
Past 6 months
Verified purchase
For reasons unknown item wasn't received. Contacted the supplier and they were looking into the situation. Supplied contacted me the next day stating he had no idea why item wasn't received. I was refunded the full amount including postage without fuss. I have given this a positive because an item can go astray and there was no drama with the full refund. My only suggestion is that they should use tracking.
h***7 (9)- Feedback left by buyer.
Past month
Verified purchase
As described good packaging fast post great value
l***a (2)- Feedback left by buyer.
Past 6 months
Verified purchase
Due to the delivery issue, I requested for a full refund.
The response from vanilla_market was positive. They agred to do so.
Therfore, I would give a 5 stars feedback!
-***t (133)- Feedback left by buyer.
Past 6 months
Verified purchase
Although item was delivered late, this seller is very good communicator and I got the item very quickly after contacted the seller. Very good item, good price. Thank you