Received the wrong item. Contacted seller immediately to get the correct one. Seller now refuses to communicate at all. Didn’t want a refund but now I do. Extremely poor business. Contacted eBay to resolve issue.
n***a (890)- Feedback left by buyer.
Past year
Verified purchase
Wrong item sent by seller. Contacted seller with picture of item next to ruler. Seller replied that the item in the picture was not the item that was sent. I took another picture of item, packing and label with tracking #. Seller did not reply. Asked eBay for help. I need to do everything to fix the mistake of the seller before I can get a refund. I need to print label, package, take to post office, mail item and send tracking # to seller. A lot of work for me - for seller mistake.
r***u (336)- Feedback left by buyer.
Past year
Verified purchase
Great seller one of eBay's best! Superb packing and shipping great price great communication! Highly highly recommend!
-***s (4)- Feedback left by buyer.
Past month
Verified purchase
Item was not new as described. Arrived half assembled and both finials broken. Rod dented. Sent pics and message to seller and got no response. Waste of money.
2***e (749)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered this item on June 10th and have not received it yet!