Ordered a new item, but received a scratched, beaten up and very used mouldy item. Seller replied and apologised and I received a partial refund, but cant help but think it was all deliberate as the seller is so small, I cant imagine they had tonnes of this specific item in stock to have confused them.
b***1 (332)- Feedback left by buyer.
Past 6 months
Verified purchase
Although I received the incorrect product, I was contacted promptly and the issue was resolved. I was able to return the product with ease and place another order. The seller was apologetic and I appreciate the effort to take care of me as a buyer. I have purchased from this seller before without issue so I assume it was a one off case. Thank you for your prompt and helpful attention to detail.
o***s (1291)- Feedback left by buyer.
Past 6 months
Verified purchase
As described with quick postage, trusted seller
a***2 (246)- Feedback left by buyer.
Past 6 months
Verified purchase
Exactly as described and trusted seller. Arrived early, thank you.