xchanfeofficialstore

All feedback (146)

• o***0 (65)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Box of Reinhardt Pop slightly damaged - I don’t know if it’s because of shipping or storage; box wasn’t wrapped with protection. Part of the box where the hammer is placed has a dent, & bottom right corner of the box got slightly crushed. Then I had a huge issue with picking this up: the seller didn’t provide the correct PO Box number & phone number; had to go between offices to get this - took me 1 hour. Review isn’t negative cause of seller communication, price & arrival time.

  Reply from: xchanfeofficialstore- Feedback replied by seller xchanfeofficialstore.- Feedback replied by seller xchanfeofficialstore.

  Hello. I am sorry to hear what happened. But most of this review is incorrect. First I was never contacted regarding this issue. There were ways to solve this with refund because of the damage the item got on the shipping. Item was inside a sturdy box and protected as always. Regarding the picking up that was not my issue since it got stuck at customs. The PO box and phone number were the ones that you provided. We are sorry that you did not contact us to try to solve this. We always solve.
• l***3 (90)- Feedback left by buyer.

  More than a year ago

  Verified purchase

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• s***k (47)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Item as described and fast shipping. Recommended seller

  Reply from: xchanfeofficialstore- Feedback replied by seller xchanfeofficialstore.- Feedback replied by seller xchanfeofficialstore.

  Thank you for your great feedback. We hope we can deal with you again soon. With our best regards
• a***a (3)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Es un timo. Nunca llegó el CD de ABBA Gold 40 anniversary 3 cds. Me puse en contacto con el vendedor y no contestó. Tuve que pedir ayuda a eBay y me reembolsaron el dinero. Edito: Después de poner esta valoración negativa el vendedor sí que se ha puesto en contacto pero para que la cambie, no para dar una solución al problema.

  Reply from: xchanfeofficialstore- Feedback replied by seller xchanfeofficialstore.- Feedback replied by seller xchanfeofficialstore.

  I understand your problem. But it has been solved and you received the full refund. I guess you also wanted a free Item but we cannot provide that. We are sorry that your item did not arrive but the full refund was issued and not contested by us.
• o***9 (316)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  This item showed up VERY quickly, protected and wrapped to perfection. Everything was clean and as pictured. Thank you so much!!!

  Reply from: xchanfeofficialstore- Feedback replied by seller xchanfeofficialstore.- Feedback replied by seller xchanfeofficialstore.

  Thank you for you feedback. We try to keep all items very safe for shipping to try to guarantee the item arrives safely. Hope to see you again soon.
• s***e (25)- Feedback left by buyer.

  More than a year ago

  Verified purchase

  Great seller highly recommended, package arrived early, packed well and no hassle thank you!

  Reply from: xchanfeofficialstore- Feedback replied by seller xchanfeofficialstore.- Feedback replied by seller xchanfeofficialstore.

  Hello. Thank you so much for your purchase. We are happy that everything went as expected. With our best regards