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youbeauty1239

youbeauty1239

654 items sold
26 followers
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About

Location: AustraliaMember since: 24 February 2011

Feedback ratings

Last 12 months

Positive31- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative2- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.8
Reasonable postage costs
4.9
Postage speed
5.0
Communication
5.0

All Feedback (467)

t***t (5)- Feedback left by buyer.
Past 6 months
Verified purchase
SCAMMER. Do not buy anything from this seller. I bought YSL lipstick and received an EMPTY BOX. I took a photo immediately and sent it to the seller thinking it was an accident. But It’s been 3 days without any response from the seller. I have contacted the ebay customer service. Let’s see what happens next.
Follow-up from: t***t- Feedback followed up by buyer.- Feedback followed up by buyer.
UPDATE: It took the seller 6 days to respond and when I asked her if she had checked if the item was in the box or if she had the weight of the parcel when posting, she never responded. If you cannot bother to check the items before sending and take zero responsibility, don’t run a customer based business especially if you don’t respond to your customers issues post purchase. You have intentionally waited for ebay to process the refund. Clearly you know the process of refunds.
Reply from: youbeauty1239- Feedback replied by seller youbeauty1239.- Feedback replied by seller youbeauty1239.
I received your email about missing lipstick on Thu (April 4). Next day, you initiated a refund request. I replied on Tue (Apr 9), stating I’m happy to send a replacement if it’s my fault, but needed time to investigate. I responded within 3 business days, not 6 as claimed. I have served many satisfied customers, none have encountered these issues. I am committed to resolving this matter to your satisfaction and regret that it was escalated to eBay without allowing me adequate time to address it
0***p (39)- Feedback left by buyer.
Past 6 months
Verified purchase
Fantastic seller, excellent communication ⭐⭐⭐⭐⭐
7***7 (40)- Feedback left by buyer.
Past month
Verified purchase
My daughter loves it 🥰
nexis-au (12724)- Feedback left by buyer.
Past 6 months
Verified purchase
Good buyer, prompt payment, valued customer, highly recommended.
bluememe (3739)- Feedback left by buyer.
Past 6 months
Verified purchase
Quick response and fast payment. Perfect! THANKS!!
b***a (101)- Feedback left by buyer.
Past 6 months
Verified purchase
Item exactly as described, fast delivery, highly recommend this seller 😃😃😃
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