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      3 min article

      eBay gift cards

      eBay gift cards can be used to pay for almost any item on our site. You can use your gift card to pay for all or part of your next purchase.

      Starting on 3 August 2026, eBay gift cards will no longer be sold online, and availability through physical stores will be gradually phased out. Existing gift cards can still be used at any time.

      Changes to eBay gift cards sales

      Starting on 3 August 2026, eBay gift cards on all digital platforms will no longer be sold.

      • Physical eBay gift cards may remain available at selected retailers while supplies last.
      • Only eBay-issued gift cards are being discontinued. Third-party gift card listings on eBay will continue to be available.
      • There is no change to how you use an eBay gift card you already have. Existing eBay gift cards remain valid and can continue to be used on eBay according to our gift card terms and conditions - opens in new window or tab.

      Why is eBay going to stop selling gift cards?

      • We've decided to stop selling eBay gift cards and focus on other ways to support customers.

      Will gift card refunds be affected?

      • No. There is no change to existing refund policies or how you receive refunds.
      • If you pay with a gift card and your order is cancelled or returned, your refund will go back to your gift card balance as usual.

      What happens to my gift cards after 3 August 2026?

      • Nothing will change about how you use your gift card on eBay.
      • You can still add any gift cards you have to your eBay account by using our gift card balance checker - opens in new window or tab or spending part of the gift card balance at checkout.
      • Any remaining gift card balance will remain available and can continue to be used on future purchases.

      When will physical stores stop selling eBay gift cards?

      • Each retailer may stop selling eBay gift cards at a different time, depending on its remaining inventory.

      If you think you've been targeted by a gift card scam, you'll find information on what to do in our article on protecting yourself against gift card scams

      Buying an eBay gift card

      Digital gift cards are unavailable on eBay. Physical gift cards are available from most supermarkets (including Coles and Woolworths) and many other local retailers such as convenience stores and petrol stations, while supplies last.

      Paying with an eBay gift card

      You'll need to use your redemption code to pay for an item with your gift card. Here's where you'll find your gift card redemption code:

      • Physical cards – Scratch off the security coating on the back of the card to reveal the code
      • Digital cards – The code is in the email you received

      When you're ready to make a purchase, here's how to pay with your eBay gift card at checkout:

      1. Enter your postage and payment details.
      2. Scroll to the bottom of the checkout page and enter the gift card redemption code in the Gift cards, vouchers, coupons field.
      3. Select Apply to see your new total.
      4. Check your details again and select Confirm and pay.

      If the balance on the gift card does not cover the total cost of an item outright, you can pay the remaining cost using another payment method, such as a credit card, Apple Pay, Google Pay, Afterpay, Zip or PayPal. You'll see available payment methods in the listing and at checkout.

      Check your eBay gift card balance

      It's always a good idea to check your gift card balance before you go to checkout. To view your card's balance, go to our gift card balance checker - opens in new window or tab or select the button below and enter your 13-character gift card redemption code.

      Check gift card balance - opens in new window or tab

      If there's a remaining balance on your gift card after you've used it, the balance will remain on the card and can be used the next time you buy an item on eBay.

      Tip
      If you return an item you bought with an eBay gift card, the amount you used on the gift card will be refunded – this may take up to 35 days. You can then use the gift card redemption code again as long as you're using the same eBay account.

      Things to remember before using a gift card

      Here are a few tips for using eBay gift cards:

      • If the gift card doesn't cover the total amount of your purchase, you can pay the remainder using another payment method
      • You don't need to spend the entire gift card amount in one purchase. We'll save any remaining balance against your eBay account for you to spend at another time
      • If you used your gift card before, you'll need to sign in with the same account as your previous purchase
      • You can spend more than one gift card at a time, or use a gift card on top of a voucher or discount offer. At checkout, put in one code at a time in the Gift cards, vouchers, coupons section and select Apply after each one to update your order total
      • Only redeem eBay gift cards when paying for an item at eBay checkout. Never give your redemption code to anyone else. Learn more about protecting yourself against gift card scams

      There are a few restrictions to keep in mind:

      • To spend your gift card, you'll need to have an eBay account registered in Australia, with an Australian delivery address for your order
      • Gift cards can only be used for purchases on eBay.com.au, and can't be used for certain items
      • Gift cards expire 3 years after the date of issue
      • You can't redeem a gift card if you're using PayPal's Pay After Delivery option – you'll need to change your PayPal payment method

      For more information about paying for items with your eBay gift card, check out the eBay gift card terms and conditions - opens in new window or tab.

      When you're ready to spend an eBay gift card, simply enter the redemption code at checkout.

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