Our policies around member behaviour are in place to protect everyone in our community, and ensure that buying and selling on eBay is an enjoyable experience for all. For more details, please see the individual policy guidelines below.
Unsolicited idea submissions policyWe're always pleased to hear from our members, but find out why we consider unsolicited suggestions, ideas or proposals to be non-confidential and non-proprietary.
Threats and offensive language policyWe have zero tolerance for members using language that we consider to be defamatory or abusive.
Spam policyWe don't allow spam on eBay. Sellers may only send marketing emails to other members using eBay Store newsletters.
Member-to-member contact policyWe encourage open communication between our members through our site but we have rules in place for how contact can be made and messages can be sent.
Feedback policyWe don't allow feedback that is harmful, inappropriate or irrelevant. Read our policy on when we will remove feedback.
Feedback manipulation policyWe don't allow feedback scores to be unfairly manipulated.
Contact information sharing policyWe generally don't allow members to publish or display user contact information on eBay.
eBay's intellectual property policyLearn when and how you can use our name, logo and other intellectual property.
eBay employee trading and community content policyRead our rules for eBay employees who buy and sell on our site.
Community content policyLearn about our guidelines for how members should interact on our community boards.
Signature confirmation policyWhen sending or returning higher value items, we require that you add signature confirmation in order to receive protections on eBay.
User AgreementOur user agreement sets out the terms and conditions you agree to when you register on eBay.
User Privacy NoticeLearn how you and your personal information are protected on eBay.
Cookie NoticeOur cookie notice details the information we collect through cookies, and how we use it to improve your experience on eBay.
Mobile devices termsWhen you access eBay services using an eBay mobile application, additional terms of use apply.
Violation of the eBay User Agreement policyTo help us maintain a fair and safe marketplace, all users must comply with our User Agreement and all other site policies.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.