To help provide a safe experience, we only allow payment methods that offer strong protection for buyers and sellers.
What is the policy?
The following payment methods are not allowed, including:
- Sending cash through the post
- Point-to-point cash transfer services such as Western Union or MoneyGram
Direct contact information can only be exchanged after eBay checkout is complete. This includes asking buyers to get in touch with details of alternative payment methods.
The following payment methods are offered at eBay checkout:
- Credit or debit card (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- eBay gift card or eBay voucher
Available payment options may vary depending on the item price, listing category and the buyer's device.
Sellers must offer Pay on pickup for the following categories:
- Trucks (commercials)
Items paid on pickup are not eligible for coverage under eBay Money Back Guarantee.
Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps offer safe, simple payment methods, which strongly protect both buyers and sellers.