This policy was updated on 15 June 2023 and is effective as of this date. The pre-approval requirements indicated below are effective from 19 July 2023.
Giveaways and contests are strictly regulated, so we don't allow listings that sell a chance to win a prize.
What is the policy?
Listings that offer an opportunity to win an item by chance or contest are not allowed. This includes mystery boxes, giveaways, lotteries, sweepstakes, random drawings, raffles and contests.
The sale of case breaks, box breaks and pack breaks is restricted to pre-approved sellers*, who must follow these conditions:
- There is no element of chance involved to determine what the buyer will receive
- Buyers receive the entire pack, box or case they purchased
*We are not accepting applications at this time. Learn more about products with eligibility requirements.
Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps ensure that important government regulations are followed.