This policy was updated on 21 December 2023. Our policy guidelines have not changed, but the information about activity that doesn't follow this policy has been updated for clarity.
Members are responsible for checking that their transactions are lawful in the buyer's country, as well as in their own.
Frequently Asked Questions
How can I stop people bidding on my listing if the item is prohibited in their country?
When creating a listing, you have several options for limiting the countries where the item will appear. For example, you can set up business policies about postage, remove international postage, specify locations you don't post to, or set buyer requirements. Please see our full policy guidelines below for more details on how to do this.
Is there anything I need to know when buying from an overseas seller?
If you're buying from a seller overseas, you should make sure the items comply with import laws in your country.
Goods and Services Tax applies to goods imported by consumers into Australia. Learn more about paying tax on your eBay purchases.
If you import commercial goods or samples into Australia, you may require a permit, as they may have special entry requirements. It's up to you to make sure you're complying with Australian laws, but you can find out more in the full policy below.
Read our full policy
International trading policy overview
Listing items globally can be a fun and rewarding experience and is one of the unique benefits of using eBay. At the same time, it's important that all listings and transactions comply with applicable laws. Members are responsible for making sure their transactions are lawful in both the country of the seller and the country of the buyer.
We strongly encourage all members to learn about the laws in their own country as well as the countries where they plan to do business. If you're posting worldwide, please be aware that your item may not appear in the search results in countries where the item is not allowed.
You can exclude countries you don't want to post to by selecting buyer requirements.
- eBay United States - opens in new window or tab
- eBay United Kingdom - opens in new window or tab
- eBay Canada - opens in new window or tab
- eBay Germany - opens in new window or tab (please note especially the Youth protection policy - opens in new window or tab)
- eBay France - opens in new window or tab
- eBay Italy - opens in new window or tab
- eBay Netherlands - opens in new window or tab
- eBay Spain - opens in new window or tab
- eBay Singapore - opens in new window or tab
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Additional information for sellers
Items must comply with export laws
Make sure any items you're selling can be lawfully sent outside of the country where you live. The export of certain items may require special licences, or may be banned altogether.
For more information, visit the Australian Border Force website:
- Information for exporters - opens in new window or tab
- Prohibited goods - opens in new window or tab
Items must comply with import laws
When selling an item, make sure that the item can lawfully be imported into the buyer's country before sending it. Each country has different laws that limit the types of goods that can be imported into their country. For example, the buyer's country might have restrictions on foods, plants, clothing, luggage or even books that might result in the seizure and destruction of the imported item. We recommend that you discuss possible import problems with your potential buyers, and do research to avoid any problems.
High value and volume transactions
If you plan to do substantial business with customers in other countries, or if you're dealing in higher dollar or highly regulated items, be sure to do careful research, and hire an expert if necessary, to make sure that all transactions comply with all applicable laws. There's often paperwork that you must fill out when completing these transactions.
The Australian Government has a number of resources to promote international trade and to help businesses of all sizes familiarise themselves with export regulations. For more information, visit:
- Australian Border Force - opens in new window or tab
- Austrade (Australian Trade and Investment Commission) - opens in new window or tab
- Australian Department of Foreign Affairs and Trade - opens in new window or tab
Your postage provider may also offer special services to businesses who regularly post goods overseas.
Here are three good reasons to check applicable laws before trading internationally:
- Goods may be intercepted by Customs officials. There may also be fines or other liabilities associated with goods impounded or seized by Customs
- If you are posting worldwide, your item may not appear in search results in countries where the item is not allowed. We may also remove listings, suspend or terminate a member's account(s), and/or take action to exclude users from our site
- You may be sued or prosecuted. Such liability may exist in relation to the owners of trademarks, copyrights, or other rights (for example, if a European trademark owner were to attempt to assert rights in connection with the importation into Europe of legitimately manufactured goods that were intended for another market)
Visit the World Customs Organization - opens in new window or tab for more information about customs regulations around the world. You might also want to contact a specific country's embassy for guidance.
Additional information for buyers
Items must comply with import laws
Make sure you can lawfully import the item into your country before ordering it. Each country has different laws that limit the types of goods that can be imported. For example, your country might have restrictions on foods, plants, clothing or even books that might result in the seizure and destruction of the imported item.
As a general rule, if you purchase items on eBay for personal use, you shouldn't have any trouble importing them into Australia. While some items aren't allowed to be imported (like narcotics or child pornography) or are restricted (like alcohol, tobacco or firearms), these items are usually banned on eBay anyway. There are a few exceptions, such as plants, food, automobiles and certain cultural items, where an item might require licences or special permits.
For more information, visit:
- Australian Border Force website for information on prohibited goods - opens in new window or tab and buying online - opens in new window or tab
- Australian Department of Agriculture, Fisheries and Forestry website for information on ordering goods online from outside Australia - opens in new window or tab
Items for commercial use
If you import commercial goods or samples into Australia, you may require a permit. Commercial goods (goods intended for resale) may have special entry requirements, and it's up to you to educate yourself on the laws to ensure you're in compliance. Visit the Australian Border Force website for more information about importing by post or mail - opens in new window or tab.
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
We encourage all sellers and buyers to comply with all governmental laws and regulations, both domestic and abroad. Since the import and export of items are highly regulated by law or may cause harm to eBay or our members, members should educate themselves on the laws governing the import and export of items prior to listing those items.
Important: This information is not intended to be legal advice. If you have any doubts about whether an item can be sold on eBay, we encourage you to consult a lawyer.