How to locate your listing
If you can't find your listing through search, go to Selling and check whether it's active, in draft, or has any other status. The listing needs to be active to be pulled into our search results.
If your listing is active, and more than 24 hours have passed since you completed it, check carefully for typos or errors that might make it unsearchable. Here are some quick checks you can do:
- Make sure you didn't misspell anything or run two words together in the item's title
- Look for any typos that have accidentally created profanity in your listing – search will block a listing if it spots profanity
- Remove any special characters (! @ / *) from the title
- See if you've created a duplicate listing. If you have, you'll find a note in the Selling section of My eBay or Seller Hub explaining that your listing won't be available until you've received at least one bid on the identical active listing
eBay's search box only pulls up active listings. If your listing is still in draft, it won't show up.
To keep eBay a safe place for our buyers, we may remove a listing that violates our policies. When we remove a listing, we'll send you an email explaining why, with a link to the relevant policy.
If you don't agree with the removal, or have questions, you can contact us by replying to the message.
Some common reasons we remove listings include:
- The item listed is prohibited or restricted. Some items aren't allowed on eBay, or there might be specific rules about how to list the item
- The listing contained material that infringed on others' rights – your item uses another brand's logo, for example
- If your item is allowed on eBay, but the listing was removed, it could be a duplicate listing or you may need to revise the listing to meet our rules