2 min article

Buying as a guest

You can shop for most things on eBay even if you haven't registered for an account, but you'll miss out on the benefits of being a member.

When you buy as a guest on eBay, you can still shop, track your purchases, and return items you've bought, but you won't be able to use My eBay to keep track of your activity, message other members, or make money by selling your unwanted items.

How to buy as a guest on eBay

To buy as a guest, select Buy It Now, then select Continue as a guest. You'll have to fill in your delivery address, email address, and payment information. For most transactions, you'll have to use PayPal or a credit or debit card.

You can buy without an eBay account when:

  • The item costs less than $6,000
  • The item can be purchased using Buy It Now. If you want to bid on an auction or send a Best Offer to a seller, you'll need an eBay account
  • You pay for the item using PayPal or a credit card. Don't worry, your credit card information won't be shared with the seller

Tip
To register as an eBay member after you buy an item, simply select Create an eBay account from the order details page. Your guest purchases will still be managed separately, but all your future purchases can be conveniently managed within My eBay.

Your guest order confirmation email

When you buy an item as a guest, we'll send you a guest order confirmation email, with the subject line "Guest Order". This email has all of your order details, and you can use it to track your order, or to start a return if you need to send your item back.

If you can't find the email in your inbox, select the button below and we'll send you out another.

Find guest order details

Tracking an order as a guest

If your seller is sending your item using a tracked delivery service, you can follow your item's progress all the way to your delivery address.

Here’s how to track your order as a guest:

  1. If you're signed in to eBay, sign out to return to ‘guest’ status to avoid error messages.
  2. Find your eBay guest order confirmation email, with the subject line starting 'Guest Order'.
  3. Select View order details.
  4. Select the tracking number.
  5. You'll see a delivery status bar with a delivery company, tracking number and the item's current location.

Return an item you bought as a guest

You can open a return request through the order confirmation email you received.

To start a return:

  1. Find the email with the subject line starting 'Guest Order'.
  2. Select View order details.
  3. Enter your email address and the access code from your order confirmation.
  4. Choose Return item.
  5. Select your reason.
  6. Confirm by choosing Request return.

You can find more information about returning an item in our Getting help with an item you bought as a guest article.

Tip
If you can't find your eBay guest order confirmation email, contact us and we'll be happy to help.

Registering for an eBay account

It's easy to purchase an item as a guest, but you don't get all the benefits of being a member. If you register for a full account, you can:

  • Access full order details
  • Bid on auction-style listings
  • Leave Feedback
  • View member-to-member messages in My eBay
  • Use My eBay to manage and track orders
  • Access eBay community resources, such as Discussion Boards, Groups, and Answer Centre Forums

Learn more about eBay accounts.

Tip
If you have a Facebook or Google account you can use that to quickly sign up for an eBay account. Learn more about using a Facebook or Google account to get set up on eBay.

In many cases, you can buy on eBay without an account if the item is selling for less than $6,000 and it's offered with Buy It Now. If you want to bid on an auction item, you'll have to have an eBay account.

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