Our guides below will explain everything you need to know about how to create, manage, and customise your account. You’ll also find out how to get help with any eBay account problems.
Setting up your account
Find out how you can set up an eBay account using your email address or one of your social accounts.
Learn how to sign in and sign out of your account and what to do if you have any problems accessing your eBay account.
Managing your account
Customise your account to suit you by changing your account settings, including your preferences, contact information, and subscriptions.
Learn how to change your eBay password, whether you’ve forgotten it or would just like to update it.
Find out how to send someone a message on eBay and how to view your eBay Messages.
You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History.
Get help with your account
Learn how to protect your eBay account from hacking and fraud.
If you think your account is compromised, we’ll work with you to secure it.
If you can’t find your account, it may have been suspended or restricted.
Your seller account
Want to start selling your items on eBay? Read our overview on getting started.