1 min overview

Your eBay account

It takes just a few minutes to create an eBay account. Once your account is set up, you can buy and sell, send messages to other eBay members, and leave Feedback for buyers and sellers.

Our guides below will explain everything you need to know about how to create, manage, and customise your account. You’ll also find out how to get help with any eBay account problems.


Setting up your account 

Signing up for an eBay account

Find out how you can set up an eBay account using your email address or one of your social accounts.

Signing in to your account

Learn how to sign in and sign out of your account and what to do if you have any problems accessing your eBay account.


Managing your account

Changing your account settings

Customise your account to suit you by changing your account settings, including your preferences, contact information, and subscriptions.

Changing your password

Learn how to change your eBay password, whether you’ve forgotten it or would just like to update it. 


Find out how to send someone a message on eBay and how to view your eBay Messages.

Purchase History

You can keep track of all your orders, find order details, contact sellers, and more from your Purchase History.


Get help with your account

Protecting your account

Learn how to protect your eBay account from hacking and fraud.

Get help with a hacked account

If you think your account is compromised, we’ll work with you to secure it. 

Account restrictions and suspensions

If you can’t find your account, it may have been suspended or restricted.


Your seller account

Start selling on eBay

Want to start selling your items on eBay? Read our overview on getting started. 

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