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International purchases and postage for buyers

When shopping on eBay, you'll find items from all over the world. If you buy from an overseas seller, they can deliver to you through regular international postage services, or if they're in the US or UK, they may choose to use eBay's Global Shipping Program (GSP).

When purchasing items located overseas, keep in mind that international delivery can cost more, and possibly take longer to get to you, than when you buy from a domestic seller. In most cases, you'll also have to pay GST on your purchase.

Buying internationally with the Global Shipping Program

When you see the Global Shipping Program logo, this means that all the logistical challenges of international postage, such as customs clearance, will be taken care of for you.

The listing will give an estimate of postage and processing charges, but these can't be finalised until you confirm your delivery details at checkout. You'll see the postage cost, import charges (which include processing charges and any applicable GST or other import charges) and the final total before you pay for your order.

You need to use PayPal for Global Shipping Program items, and your payment will be split into two transactions:

  • The first payment goes to the seller. It covers the item price and any domestic postage costs for the seller to send the item to the global shipping provider.
  • The second payment goes to the global shipping provider. It covers the international postage cost, processing charges and any import charges (including any applicable GST).

After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page.

For more information about the Global Shipping Program, read the full Global Shipping Program terms and conditions - opens in new window or tab.

International sellers using the Global Shipping Program provide tracking when they send an item, while non-GSP sellers may not provide that option.

Buying internationally from non-Global Shipping Program sellers

If you're buying from a seller who isn't participating in the Global Shipping Program, the seller's international postage costs will be included in the listing.

For orders up to $1,000 being imported to Australia or New Zealand, any applicable GST will be added at checkout, once you've confirmed your delivery details. You'll see the charges and the final total before you pay for your order.

If your order is over $1,000 or if additional duties apply to your order, you may still have to pay customs duty or import taxes when your item arrives. Your seller might be able to give you some information about import charges, but before you bid on or buy an item, it's a good idea to check the Australian Border Force - opens in new window or tab or New Zealand Customs Service - opens in new window or tab website for more specific details.

You'll see the final total for international orders at checkout, once you've confirmed your delivery details.

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