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International purchases and postage for buyers

You'll find items from all over the world on eBay. International sellers can send items to you through regular postage services, or they may use eBay's Global Shipping Program (GSP) if they're in the US or UK.

When purchasing items located overseas, keep in mind that international delivery can sometimes take longer and cost more than buying from a seller in your own country. In most cases, you'll also have to pay GST on your purchase. If you have any questions about postage, contact the seller before you go to checkout.

Where to find the cost of international postage

You'll find the estimated cost of postage in the Postage and payments section of every eBay listing. You'll also see the postage service the seller offers and where the item will be sent from, as well as a list of countries the seller posts to.

Listings also include an estimate of customs and import charges, if applicable. The charges you see on the listing aren't final until you pay for the item at checkout. For example, if you change your delivery address during checkout, or if the applicable import rules change before you complete your payment, the charges could change.

The final cost you'll need to pay to have your item delivered will be confirmed at checkout.

Buying from sellers using the Global Shipping Program

If your seller is sending the item through the Global Shipping Program, you'll see the GSP logo on the listing.

Benefits of the Global Shipping Program for buyers:

  • You'll pay all postage, taxes, and import charges(including processing charges and any applicable GST or other import charges) up front, and you won't have to pay any extra charges when your item is delivered.
  • Tracking is always included so you can track your item right to your door.
  • International deliveries made through GSP include customs clearance so you don't need to handle any extra paperwork.

Once you've paid for your item, the seller sends it to the global shipping provider. From there, it's sent to you.

When you pay, your payment will be split into two transactions:

  • The first payment goes to the seller to cover the item price and any domestic shipping costs to send the item to the global shipping provider.
  • The second payment covers the international postage cost, processing charges and any import charges (including any applicable GST).

After you've completed payment, you'll be able to see both the total cost and the amounts paid to the seller and the global shipping provider on the Order details page.

Buying from sellers not using the Global Shipping Program

If you're buying from a seller who isn't participating in the Global Shipping Program, the seller's international postage costs will be included in the listing.

For orders up to $1,000 being imported to Australia or New Zealand, any applicable GST will be added at checkout, once you've confirmed your delivery details. You'll see the charges and the final total before you pay for your order.

If your order is over $1,000 or if additional duties apply to your order, you may still have to pay customs duty or import taxes when your item arrives. Your seller might be able to give you some information about import charges, but before you bid on or buy an item, it's a good idea to check the Australian Border Force - opens in new window or tab or New Zealand Customs Service - opens in new window or tab website for more specific details.

When you're buying an item from a seller participating in the Global Shipping Program, you'll see an estimate of postage and import charges on the listing, and tracking is always included.

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