If the issue you're having with the seller is to do with an item that hasn't arrived, or that's faulty, damaged, or doesn't match the listing description, you shouldn't report them to us – use one of the buttons below instead:
You should only report a seller if you think they're violating our policies, for example:
- They offer to sell you a listed item outside of eBay
- They don't intend to complete the sale
- They sent threatening messages or used abusive or vulgar language
- They published another member's contact information
- The seller has provided you with false contact information
- You suspect the seller is under the age of 18
This isn't an exhaustive list – see all of our policies.Report a seller
What to do if eBay ended the listing of an item you bought
If you bought an item, and then received a message from us saying that the listing has been removed, you don't need to report the seller to us, but to get your money back you'll need to let us know that you haven't received your item, or open a return if the item has arrived.
We take all reports seriously, but please make sure your claims are accurate. Learn more about false reporting of policy violations.