1 min overview

Identity policies

We're committed to keeping our marketplace a safe place for all our members. To help validate the identity of our buyers and sellers, we require our users to adhere to certain policies.

When you sign up with eBay, you're agreeing to the terms of our user agreement and privacy notice, as well as our identity policies. To learn more about our various identity policies, please see the detailed guidelines below.

Multiple accounts policy

Members can have different accounts for buying and selling, or for different product lines, with valid business reasons, but all accounts are subject to our buying and selling policies.

Age limits policy

Listings on eBay involve entering into a contract so all our members must be aged 18 years or older.

Username policy

We have some criteria to make sure your identity is protected when you create a username. Find out what you can and can't do when you create or change yours.

Misrepresentation of identity policy

Learn what's allowed and not allowed when representing your identity on eBay.

False or missing contact information policy

To make sure all transactions go smoothly, you're required to provide up-to-date and accurate contact information, including name, address, and phone number.

Invalid email policy

It’s important that a valid email address is registered to your account so we can easily communicate with you.

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