2 min article

Charity and fundraising policy

Selling items on eBay is a great way for individuals and organisations to raise funds for charity.

To ensure our members feel confident their money is going to the intended cause (and also because government regulates the activity), we have a policy and guidelines to help.

Frequently Asked Questions

 

What Australian agencies regulate fundraising on eBay?

Not-for-profit organisations and charities are regulated and administered by the Australian Charities and Not-for-profits Commission (ACNC). You can only list items for sale for a charity that's registered with the ACNC.

Do I have to do anything different when I'm listing for charity?

Yes, if you're a registered charity and are selling items to fundraise, include the charity's tax-deductibility status and ACNC registration (ABN) number in your listing. If you're not sure where to find these details, you can look them up on the ACNC register. You also have to include the following statement in your listing:

[insert charity name] is registered as a charity with the Australian Charities and Not-for-profits Commission ABN [insert 11 digit ABN].

If you're listing on behalf of a registered charity to raise money to donate to them, you have to include:

  • A photo or scanned image of written consent to fundraise on their behalf. It has to be on the official letterhead and signed by an officer, as well as include the Charity ABN
  • The charity's tax-deductibility state and ACNC registration number (ABN)
  • Your name or User ID, date of event or listings, and the amount (percentage of the final sale price) you'll be donating

Read our full policy

Charity and fundraising policy overview

Selling items on eBay is a great way for individuals and organisations to raise funds for charity. Visit our eBay for Charity page for ideas and tips on selling for charity.

Charity and not-for-profit organisations are closely regulated in Australia and administered by the Australian Charities and Not-for-profits Commission (ACNC). Any charitable fundraising on eBay must comply with all applicable legislation.

To help buyers feel confident that funds from a listing on eBay will reach the named charity, sellers must include details of the charitable organisation in their listing. Sellers listing on behalf of an organisation must also include a written consent from their named charity. We also encourage buyers to do their own research when supporting charity listings; for example, by looking up the charity on the ACNC register.

Make sure your listing follows our guidelines below. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Restricted Restricted

You can list items for charity, provided you are fundraising as or on behalf of a charitable organisation that's registered with the Australian Charities and Not-for-profits Commission (ACNC) and your listing meets the following guidelines:

Items listed by a registered charity:

  • The listing must include the charity's tax-deductibility status and ACNC registration (ABN) number.
  • The following statement must be clearly visible in the listing:
    [insert charity name] is registered as a charity with the Australian Charities and Not-for-profits Commission ABN [insert 11 digit ABN].

Items listed on behalf of a registered charity:

You must receive advance written consent from the charitable organisation to carry out this fundraising, and include the following information in your listing:

  • A readable photo or scanned image of the written consent. The letter must be on the charity's letterhead and signed by one of the organisation's officers, and must include the organisation's Charity ABN. (This proof can't be a link to a website).
  • The charity's tax-deductibility status and ACNC registration (ABN) number
  • Your name or eBay user ID, dates of event or listings, and the donation amount (percentage of the final sale price) you'll be donating if your item sells.

Why does eBay have this policy?

The guidelines in this policy help ensure that buyers and sellers are following all laws and regulations on charitable fundraising, which is closely regulated in many countries.

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