2 min article

Charity listings policy

Charity listings must either use the eBay for Charity feature or include written consent on the charity’s letterhead.

What is the policy?

You can list items for charity, provided you are fundraising as or on behalf of a charitable organisation that's registered with the Australian Charities and Not-for-profits Commission - opens in new window or tab (ACNC) and your listing meets the following guidelines.

Items listed by a registered charity need to follow these guidelines:

  • The listing must include the charity's tax-deductibility status and ACNC registration (ABN) number
  • The following statement must be clearly visible in the listing:
    • [insert charity name] is registered as a charity with the Australian Charities and Not-for-profits Commission ABN [insert 11 digit ABN]

Items listed on behalf of a registered charity need to follow these guidelines:

  • You must receive advance written consent from the charitable organisation to carry out this fundraising, and include the following information in your listing:
    • A readable photo or scanned image of the written consent. The letter must be on the charity's letterhead and signed by one of the organisation's officers, and must include the organisation's Charity ABN. (This proof can't be a link to a website)
    • The charity's tax-deductibility status and ACNC registration (ABN) number
    • Your name or eBay user ID, dates of event or listings, and the donation amount (percentage of the final sale price) you'll be donating if your item sells

Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps ensure that important government regulations are followed.

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