2 min article

International selling policy

Given the nature of eBay's global marketplace, your eBay listings may be viewed and purchased by, and posted to, buyers around the world. Such listings may be shown on the same or a different site on which you listed the item. Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase and shipment of items.

This policy was updated on 23 January 2024. Our policy guidelines have not changed, but information about activity that doesn't follow this policy has been added.

If your item sells, you will be bound by the User Agreement and policies, including any buyer protection policies, of the site on which the item is sold and, potentially, the laws of the country of the relevant site. If you do not want your item to be sold to buyers internationally, you can exclude countries or regions by updating your postage settings.

1. User Agreements and policies of eBay sites

If you purchase an item, or your item is sold to a buyer, on an eBay site other than your site of registration, you agree to be subject to the User Agreement and policies of that other site, as well as laws and regulations applicable to that sale and the respective delivery:

2. eBay Money Back Guarantee

As a seller, you are subject to the buyer protection policies (if any) of the eBay sites where your items are sold, and you authorise eBay to resolve and remedy any disputes between you and a buyer provided in such policies, and at law and in equity, including refunds to the buyer, reversal of funds and recovery through invoice. These buyer protection policies include:

eBay Money Back Guarantee:

eBay Buyer Protection:

eBay Customer Guarantee:

3. How to prevent international buyers from purchasing your items

Given the nature of eBay's global marketplace, eBay listings may be viewed and purchased by, and posted to, buyers around the world. Such listings may be shown on the same or a different site on which the seller listed the item, based on the seller's postage settings. If you do not want your item to be sold to buyers internationally, you can exclude countries or regions you don't want to post to by adjusting your postage settings. Buyers affected by your requirements may still see your listings, but they won't be able to bid on or buy your items.

To modify international postage for all your listings, go to Postage preferences - opens in new window or tab and select the countries you wish to exclude.

To select international postage options for an individual listing, adjust your international postage preferences as appropriate in the Postage section of the listing form.

If you use business policies, you can set up your postage policies to exclude specific delivery locations. Those locations will be excluded for all the listings that the postage policy is applied to. Learn more about setting up business policies.

4. Prohibited items

Sellers and buyers are responsible for checking that their transactions comply with laws applicable to the purchase, sale and delivery of the item, including export and import laws. Learn more about our International trading policy.

5. Sales tax and similar consumer taxes

In any jurisdiction where eBay has an obligation to collect sales tax, or similar consumer taxes, on sales or purchases you make using eBay Services (for example, Goods and Services Tax (GST) in Australia, or Internet Sales Tax (IST) in certain states in the US), you agree that eBay may collect such taxes.

For more information, please read our Tax policy or our articles on:

6. Buyer obligations: Customs fees and duties and delegation of authority

Buyers are responsible for customs fees and duties on items posted internationally in accordance with local laws and regulations. Whether these fees are due at the time of the purchase or on delivery of the item is determined by the postage method that the seller offers or that the buyer chooses and local laws and regulations.

If the buyer is making an international purchase from a US seller, and either the buyer or seller choose to post the item using eBay international standard delivery, the buyer understands and agrees that they are the importer of record. eBay international standard delivery shipments require that the buyer agrees to authorise DHL, or its subcontractors, to act on the buyer's behalf as an agent to the buyer. The buyer authorises this import of goods on their behalf and further agrees that DHL may delegate the obligation to import the goods to a subcontractor (for example, a customs broker).

If you are a buyer purchasing from international sellers for the purpose of importing the goods into a European Union country, you hereby appoint, authorise and empower, the relevant EU postal operator, express carrier or operator of similar nature which handles your import and delivery into the EU to act as your direct customs representative in accordance with article 18 in the Regulation (EU) No 952/2013 of the European Parliament and of the Council of 9 October 2013 laying down the Union Customs Code. The legal measures of the empowerment are duly confirmed.

For items sent from the UK through the Global Shipping Program, all customs fees and duties are paid by the buyer at the time of purchase. Learn more about the Global Shipping Program for buyers - opens in new window or tab.

If you're a buyer of an eBay International Shipping item, you may have an option, depending on local tax laws, to pay taxes and duties either at the time you purchase your item or when the item is delivered to you. Learn more about eBay International Shipping for buyers - opens in new window or tab.

For items that qualify for the Authenticity Guarantee - opens in new window or tab program, order information, including but not limited to buyer and seller names, delivery addresses, email addresses, and telephone numbers, may be provided to third parties for performance of inspection and authentication services. By selling or purchasing an Authenticity Guarantee eligible item, users agree to direct eBay to provide this information to these service providers who may disclose this information, however collected, to their affiliates, agents, and other third parties (such as shipping carriers and revenue authorities) as necessary to perform the inspection and authentication services. Learn more about eBay's data handling practices in our User Privacy Notice.

Learn more about international purchases and postage for buyers.

 


Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

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