- Your eBay account1 min overview
- Signing up for an eBay account2 min article
Opening an account allows you to buy and sell on eBay. It also gives you access to My eBay, which keeps track of all your buying and selling activities, items you've saved to your watch list, and your favourite sellers and searches.
- Signing in to your account1 min article
After you've registered with eBay, sign in to your account whenever you're looking to buy and sell. Signing in gives you a more personalised shopping experience. It also gives you access to My eBay, where you can keep track of all your buying and selling activities, items you've saved to your watch list, and your favourite sellers and searches.
- Messages2 min article
Whether you're buying or selling, we know it's important to be able to communicate with whoever you're trading with. eBay Messages lets you keep track of messages you've exchanged with other eBay members, or to read any communications from us.
- Changing your account settings2 min overview
- Changing your contact details1 min article
If you change your address or phone number, or set up a new email address, make sure to update your contact details so your eBay account information remains correct.
- Changing your password2 min article
Whether you've simply forgotten your password and need to reset it, or want to make a change for security reasons, it's easy to change your eBay password. To protect your account though, we'll always first ask you to confirm your identity using email or text.
- Changing your username1 min article
Your username or user ID is the unique name you chose when you created your eBay account. It's the name other eBay members see when you're buying or selling with them.
- Changing the address on your eBay account2 min article
Your primary delivery address is the default we'll provide to sellers so they know where to post your item to. However, you can always select a different address, or enter a new one, during checkout.
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- Updating your country or currency settings1 min article
When you first register on eBay, we'll ask you to choose a home country or region. This helps us show you the most relevant items, in the correct currency, and in an appropriate language.
- Notifications2 min article
Setting up notifications lets you keep track of your eBay activity without having to be on the eBay site.
- Feedback profiles2 min article
Feedback profiles allow you to see how eBay members have been rated by the other eBay users that they've traded with.
- Closing your account2 min article
If you close your eBay account, you'll no longer be able to sell on the site or access My eBay. You'll also lose your Feedback, as well as your purchase and sales history.
- Protecting your account2 min overview
- Get help with a hacked account2 min article
If you think someone is trying to take over your account – or already has – we'll work with you to secure it. For your protection, we may place a temporary hold on your account.
- Recognising spoof or phishing emails2 min article
If you receive an email that appears to be from eBay and requests sensitive personal information, be cautious. The email may be a "spoof" or "phishing" email.