Our payment-related policies ensure buyers and sellers have consistent access to familiar and secure payment methods, transparent information on how to pay and what to pay for, and know what to do if something goes wrong.
For more details, please see the individual policy guidelines below.
Payment methods policyWe only allow payment methods that are easy to use, secure and offer strong protections against fraud.
Unpaid item policyLearn how eBay sellers are protected when buyers don't pay for items they've won in an auction or bought.
Offering to buy and sell outside of eBay policyTo make sure buyers and sellers are fully protected, transactions that started on eBay cannot be completed off our site.
Activity on eBay is required to:
- Follow all applicable laws
- Respect the rights of third parties
- Follow the eBay User Agreement
- Follow this eBay policy
If activity doesn't meet these requirements, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: administratively ending listings or cancelling transactions, hiding or lowering the placement of listings in search results, lowering seller rating, restricting buying or selling, forfeiture of fees, loss of buyer or seller protections, restricting access to member communication and rating tools, removing Feedback, and account suspension.