This policy was updated on 12 August 2026 with new seller eligibility requirements for micromobility devices, including lithium-ion batteries and battery chargers. Only business sellers may list products that do not yet have certification information available with eBay. These changes will take effect on 11 September 2026.
What is the policy?
eBay restricts the sale of some products to sellers who have met certain eligibility criteria. In addition to the requirements set out below, eBay may request further information before providing approval. Approval to list these products will be at eBay's absolute discretion.
Products requiring approval to list
Some products may be sold only by sellers who meet some or all of the following requirements:
- Seller has an established history of active selling for at least 90 days, with 100 or more transactions and $1,000 or more in sales in the last 12 months
- Seller maintains a track record of delivering positive buying experiences, including an account that is Above Standard or Top Rated
- Seller complies with all applicable laws, regulations, and eBay policies
- Seller does not engage in high-risk activities. Examples of high-risk activities include not delivering items or delivering items late
These products include:
- Bicycle helmets
- Car seats
- Cots
- New pre-approved micromobility devices, lithium-ion batteries and battery chargers, meaning products for which eBay has already received the required compliance documents and certifications. All micromobility devices require valid certification - opens in new window or tab
- Non-fungible tokens (NFTs)
Products requiring business seller status
Sellers may need to meet requirements similar to those above, as well as providing us with details about their business, in order to sell the following products:
- Baby formula
- Micromobility devices, lithium-ion batteries and battery chargers that have not yet been pre-approved require documentation from a recognised testing lab or the manufacturer showing that the product meets the required safety standards. Business sellers must upload this documentation before listing these products
- Over-the-counter medicines
Products requiring additional approval
The products listed below may have additional pre-approval requirements, including but not limited to:
- Documentation to demonstrate compliance with regulatory requirements
- Registration as a business that is located domestically
- Shipment of items domestically
- Use of age verification of the buyer and/or recipient of the shipment
These products include:
- Alcohol
- Refurbished products - opens in new window or tab
- Covid-19 tests
- Pharmacy medicines
- Micromobility devices that have been refurbished with new batteries
- Sexual wellness products
- Card breaks
- Consignment services or vaults that store a buyer's purchase
If you are prevented from listing one of these items, please visit the relevant page above to review our policy requirements and request approval. Ensure you have set up a business account - opens in new window or tab on eBay and that all of your registration details are up to date, including your Australian Business Number (ABN) or Australian Company Number (ACN). Learn more about registering as a seller.
If you are not approved to sell and had an item either blocked or removed, please do not relist it.
In addition, trade promotions, giveaways and sweepstakes may only be conducted if pre-approved by eBay.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps ensure buyers can purchase safe, authentic items and helps sellers follow important government regulations.