If you're having an issue with an eBay buyer, try contacting them directly to try and resolve your problem. However, if you can't work things out, we're always here to step in and help.
Our guides to postage will walk you through everything from adding postage details when you create a listing, to packing your item and uploading tracking details once your parcel is on its way to your buyer.Estimated delivery dates
Learn how postage times are estimated, and the advantages of eBay Fast 'N Free.Postage rates
Find out about postage rates, and how to calculate your postage costs.Tracking items you've sold
Learn how to upload tracking details for items you've posted to a buyer.Labels and packaging tips
Find out how to print your own postage labels, and tips for packing awkwardly shaped items.Setting up your postage options
Learn about the range of delivery options that you can offer your buyers.
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