Postage discounts

By setting up postage rules you can automatically apply a discount to the postage cost when a buyer purchases multiple items, or even offer savings on postage as a promotional tool in your listings.

Depending on whether you offer a flat postage rate or are using calculated postage, these discounts work slightly differently.

Flat rate postage rules

If you're offering a flat rate postage cost, where all buyers pay the same amount, you can apply two different types of postage rules:

• Add a fixed amount for each additional item purchased. For example, if the postage cost on the first item is $5 you could choose to charge just $2 in postage for each additional purchase
• Subtract an amount from the postage charge for each additional item purchased. In the same example as above you could choose to charge $1 less than the initial postage (i.e. $4) for each additional purchase

Here's how to create a flat postage rule:

1. On the Postage preferences - opens in new window or tab page, select Edit beside Combined postage rules.
2. Select Flat postage rule.
3. From the dropdown menu, choose whether to add or subtract an amount for each additional item purchased.
4. Enter the amount to add/subtract.
5. Select Save.

Calculated postage rules

If you're offering a calculated postage cost (where the amount a buyer pays varies based on their location), you can apply rules for combining items into a single package:

• Automatically combine the weights of all the items in one package. For example, if a buyer purchases 3 items that weigh 500g each, you can set up a rule that charges postage for a single 1.5kg package
• Automatically combine the weights of the items in one package and subtract a weight amount (in grams). For example, if a buyer purchases 3 items that weigh 500g each, you can set up a rule that combines the items in one 1.5kg package, and automatically deducts 300g from the total weight

To create calculated postage rules:

1. On the Postage preferences - opens in new window or tab page, select Edit beside Combined postage rules.
2. Select Calculated postage rule.
3. Choose either Combine all item weights, or Combine all item weights and subtract an amount.
4. Select Next, then specify a rule for your handling costs from the dropdown menu.
5. Enter the amount to be added or subtracted for each additional item, then Save.

Promotional postage discount rules

While flat rate and calculated postage rules are applied when a buyer goes through checkout, you can also use postage rules as a promotional tool to help attract additional buyers.

With promotional postage discounts, you can create a rule that offers your buyers a discount based on the conditions you set. For example, buyers will be charged no more than $5 for postage if they buy more than one item. Or, buyers will qualify for free postage if they spend more than $25.

Buyers will be able to see these discounts highlighted in your listings.

Here's how to set up a promotional postage discount:

1. On the Postage preferences - opens in new window or tab page, select Edit beside Combined postage rules.
2. Select Promotional postage rule.
3. Fill in your conditions and select Save.

Tip
Make sure you've applied combined postage rules to all listings where you want to offer a discount.

How to apply postage discount rules to your listings

For buyers to receive your postage discounts, you need to apply your rules to the relevant listings. You can do this when creating or editing a listing, or using business policies.

Here's how to apply a postage discount rule when listing an item:

1. On the listing page, scroll down to the Postage section.
2. Select the rule(s) you want to apply.

Here's how to apply a postage discount rule to an existing listing:

1. Go to your Active listings - opens in new window or tab page.
2. Select Revise next to the listing you want to edit.
3. In the Postage section, select the rule(s) you want to apply.

Here's how to apply a postage discount rule to multiple listings:

1. Go to your Business policies - opens in new window or tab.
2. Select the postage policy you want to edit.
3. Select the rule(s) you want to apply under Combined postage discounts.
4. Select Save. The postage discounts will then be applied to all listings with that postage policy.