4 min overview

Paying for items

How you pay for an item on eBay will depend on the payment methods that your seller accepts. In most categories, sellers have to accept either PayPal or credit cards, but they may choose to offer other options as well.

Once you've found the item you want and have either won the auction or used Buy It Now, you'll need to pay the seller. You need to pay for purchases within 4 days, but the sooner the seller receives your payment, the sooner they'll send your item.

You can pay for your items from a few places:

  • If you added items to your shopping cart, you'll see a Proceed to checkout button
  • If you've selected Buy It Now, you'll usually be taken directly to checkout
  • If you won an auction, you can use the Pay Now button in the email we sent to you or in the message we sent to your Messages - opens in new window or tab
  • If the seller has sent you an invoice – for example, because you asked them to combine postage for multiple items – use the Pay Now button in the email or in the message sent to your Messages - opens in new window or tab

If you have any items that you still need to pay for, you can find them in your Purchase History - opens in new window or tab.

 

How to pay for items

Using eBay Checkout

Once you're ready to pay for your purchase, you can do so from the checkout screen. At checkout you can choose the payment method you want to use, make sure your delivery details are up to date, send the seller a message, and use any gift cards, coupons, or discount vouchers you may have.

Cancel an order

If you've purchased an item, but need to cancel your order, you may be able to. You'll need to contact the seller to see if they'll agree to cancelling.

 

Ways to pay

Paying with PayPal

PayPal is how most users pay for purchases on eBay. Find out how to link your eBay and PayPal accounts for a streamlined checkout experience, and what to do if you need help with a PayPal payment.

Paying with a credit or debit card

Credit or debit card is an easy way to purchase items on eBay, and is an option for most eBay purchases. Learn how to pay for items with a credit or debit card, and how to add or update the cards saved to your account.

Vouchers, coupons, gift cards and discounts

From time to time, eBay runs promotions where we send out coupons or provide discounts on products. Find out how to receive these promotions and how to use them to grab a bargain.

 

Troubleshooting payment problems

Appealing an unpaid item

Once you've bought an item, it's important to pay as quickly as possible – you'll need to pay within 4 days of winning the auction or buying the item. If you don't pay within that time, the seller may open an unpaid item case against you. If a seller opens an unpaid item case against you, find out when and how you can appeal it.

Contact the seller

There are different ways to contact a seller, depending on whether or not you've bought an item from them. However, most sellers are happy to respond to questions about items, even if you haven't bought from them yet. If you've had an issue with an order, talking with the seller is usually the best way to resolve it.

 

Did you know?

Paying tax on eBay purchases

If additional tax (such as GST on items being imported to Australia) is applicable on your eBay purchase, you'll see this indicated on the listing page. The final tax amount will be shown on the checkout page, before you pay.

Best Price Guarantee

If you buy something on eBay and find the same product cheaper elsewhere within 48 hours, we'll give you a voucher for the difference in price, plus an additional 5%. Find out more about eligibility and how to make a Best Price Guarantee claim.

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