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Paying for items

You'll see available payment methods in the listing and at checkout. If you have any problems paying for your items, we can help troubleshoot the issue.

When you're ready to pay, simply go to checkout. You'll be able to select your payment method and review your order details, including your delivery address, before you pay.

Ways to pay

You can pay for most items on eBay using a credit or debit card, an eBay gift card or voucher, Afterpay, Zip or PayPal. Google Pay or Apple Pay may also be available, depending on which device you're using. You'll see the available payment methods in the listing and at checkout.

In certain categories, sellers may also offer cash on pickup. For more details, see our Payment methods policy.

You may see a choice of payment currency options at checkout. For example, if you live in Australia, and want to pay for an item located in the US, you may see the option to pay in either AUD or USD.

If you choose to pay in your local currency and it's different from the currency the item is listed in, you'll see the exchange rate along with the order total in your local currency at checkout. You'll also see the currency you used in your winning bid confirmation email.

Troubleshooting payment errors

If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:

  • Check you've entered your payment details correctly
  • Make sure your billing address matches the address on your payment method
  • Try checking out on another device. If you're using the eBay desktop site, try checking out on the mobile site or app, or vice versa
  • Try checking out on another browser. You can also try signing out, clearing your cache and cookies, and signing in again before trying to check out again
  • Make sure your payment method hasn't expired. For example, if you're paying with a credit or debit card, check the expiry date on the card
  • If you're using a new credit or debit card, you may need to activate the card before you can use it. We recommend contacting your bank or card issuer for instructions
  • When you place an order for items from different sellers on eBay, you may see duplicate pending charges appear in your credit card or bank account. Don't worry, this doesn't mean you'll be overcharged. These payment authorisations are not charges, and will typically be removed from your account within a week. In some cases, your bank may take up to 30 days to remove these authorisations

Timelines for paying

When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 4 days. The sooner the seller receives your payment, the sooner they'll send your item.

You'll find everything you've bought recently – including items you still need to pay for – in your Purchase history - opens in new window or tab.

Check for unpaid items - opens in new window or tab

When you buy an item, it's important to pay as quickly as possible. If you haven't paid within 4 calendar days, a seller can cancel your order. If this happens, you won't receive your item and the unpaid item will be recorded on your account. Buyers who have excessive unpaid items or cancelled orders may have limits imposed or lose their buying privileges.

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