3 min article

International postage for sellers

Selling internationally is a great way to grow your business, and it's easy to get started. Simply add international postage and your listings will become available to millions of eBay buyers worldwide.

Tip
Before making your items available internationally, have a read of our International trading policy.

How to add international postage to listings

To add international postage to your listing, select the countries you're open to posting to and enter your international postage service and costs. You can do this using the quick listing tool and the advanced listing tool.

The quick listing tool

To add international postage using the quick listing tool:

  1. On the create a listing page, scroll down to the How you'll post it section.
  2. Choose either Select postage for me or Select postage myself.
  3. Select Create your own international postage option.
  4. In the Postage option dropdown, you have two options:
    • Charge actual cost: Postage costs are automatically calculated based on the buyer's postcode and the dimensions and weight of the package.
    • Charge fixed cost: All buyers will be charged the same amount for postage, regardless of their location. Enter the charge beside the Cost field.
  5. Choose the countries you'll post to from Destination, and select your preferred postage carrier from Service.
 
The advanced listing tool

To add international postage using the advanced listing tool:

Scroll down to the International postage dropdown menu under Postage details.

You can choose a flat rate (the postage cost will be the same to all buyers), or a calculated rate (the cost will vary by the buyer's location).

Flat Rate:

  1. In the Post to dropdown, you can select either Worldwide, or Choose custom location to specify the countries you'll post to.
  2. Under Services, choose the carriers you want to offer. You can also use the postage calculator to get estimates of how much postage will cost through various services.
  3. In Cost, enter your postage charge.
  4. Under Combined postage discounts, you can tick the boxes to apply any flat rate or promotional postage discount rules you've created.
  5. Enter your package type, dimensions and weight.
  6. Beside Exclude postage locations, you can create an exclusion list of countries that you won't post to.
  7. Enter your item's location.

Calculated rate:

  1. In the Post to dropdown, you can select either Worldwide, or Choose custom location to specify the countries you'll post to.
  2. Under Services, choose the carriers you want to offer. You can also use the postage calculator to get estimates of how much postage will cost through various postal services.
  3. Under Additional post to locations, select areas that you'll post to – buyers will contact you for costs.
  4. Enter your handling cost.
  5. Enter your package type, dimensions and weight.
  6. Beside Exclude postage locations, you can create an exclusion list of countries that you won't post to.
  7. Enter your item's location.
 

We may ask you to sign an International Selling Agreement. This is an acknowledgment that your items are subject to the policies of other eBay sites that they appear on, including the eBay Money Back Guarantee.

Customs

You'll need to fill out a customs form for international parcels, stating the contents and their value. You can get customs forms from your post office or carrier company.

Generally, buyers pay any additional costs associated with international purchases, such as duties, taxes, and customs clearance fees. To avoid any misunderstandings with your buyers, it's a good idea to state this clearly on your listings.

Here's a short paragraph you can use to do that:

"International buyers – please note: Import duties, taxes, and charges aren't included in the item price or postage cost. These charges are the buyer's responsibility.

"Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying."

Take a look at our Postage and shipping policy for more detailed information on posting items domestically and internationally.

When creating your listing, add international postage by selecting the countries you’re open to posting to, and an international postage service.

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