Account Preferences and Business Policies

Keep your account up to date and manage how and when we get in touch with you.

Personal Information

Update your basic account information such as your email address or username.

Communication Preferences

Let us know how and when you want to receive notifications about your selling activity. Make sure you’re opted in to receive emails from eBay so that you don’t miss any important updates or information on new tools to grow your eBay business.

Manage Communications with Buyers

Keep on top of  your communications with buyers and ensure they can contact you.

Postage, Payment & Returns Preferences

Update your site preferences to confirm postage, payments, returns and  other options for items you list.

Business Policies

Business policies are a great way to streamline the listing process. If you want the flexibility to have listing specific   options for postage, payment and returns, business policies can save time by creating templates that you can apply across a category of items. Opt-in to business policies here.

Seller Standards Dashboard

See your current seller level and learn how to maintain your standards, optimise your business, and sell more.

Seller Account

Get an overview of your eBay fees balance and view previous invoices.


Manage your subscriptions to eBay tools and services including eBay Stores.

Seller Help

Seller Help lets you quickly and easily manage your returns, refunds and other selling issues in one convenient location.