Aussie Seller News - April 2025
Stay ahead of the curve with our latest updates designed to simplify selling and inform you about essential policies and regulations.

On this page:
Improving your selling experience
- Respond to buyer questions faster with AI responses
- Save time by adding common Q&As to your listings
- Easily manage multiple listings with our refreshed business policy page
- Increase trust and reduce returns with our new conditions for pre-loved clothing
Policy and regulation changes
- New safety standards for e-mobility devices in NSW have launched
- Helping you streamline deliveries to Mexico following changes to Mexico’s import regulations
Improving your seller experience
New conditions for pre-loved clothing
We’ve expanded our item condition options for pre-loved clothing to enhance transparency in this category and make the selling and buying experience even better.

Reply to buyer messages faster than ever
We’re introducing AI Responses so your buyers can receive answers to their questions in seconds, streamlining your customer interactions.

Easily add Q&As to your listings
You can save time and stay on top of frequently asked questions by adding them as Q&As on your active listings.

Manage multiple listings with business policies
We’ve made it easier than ever to manage your listings from the new business policy page, which features a streamlined layout and improved functionality.

Policy and regulation changes
Reminder: New safety standards for e-mobility devices
Your e-bikes, e-scooters, e-skateboards, self-balancing scooters and their associated lithium-ion batteries must now comply with new NSW safety standards.

Streamline delivery to Mexico
If you’re sending items to Mexico, you must now comply with recently introduced changes to Mexico’s import regulations.
