Post Selling

Once your customers have purchased your inventory, providing a great after sales experience not only benefits your customer but also promotes customer loyalty and repurchase behaviour.

Tracking your orders

Handling items quickly and tracking orders benefits both you and your buyer by managing shopper expectations and protecting you against buyer claims.

Managing returns

Offer a great after-sales experience to keep buyers happy and coming back for more.

Payments and earnings

What you need to know about managing your earnings

Other pages to visit

Providing great customer service will lead to a better experience for your buyers, improving your Feedback score and customer ratings. Great customer service on eBay includes: