Intellectual property
Learn about intellectual property and how to maintain compliant listings.

Understanding Intellectual property
Intellectual property (IP) refers to creations of the mind including content and imagery owned by a third party. Sellers are responsible for ensuring that any item they list on our marketplace is authentic and doesn’t infringe on the intellectual property rights of others.
Any photos, videos, or descriptions should be original and shouldn’t be copied from any websites, third-party catalogues or other sources unless you have approval. For example, if you’re listing a pair of sneakers, take photos from different angles and write a description in your own words.
Our policy doesn’t allow the following to be listed on our marketplace:
- Counterfeit or replica items
- Unauthorised copies or imports
- Listings that infringe on copyrights, trademarks, designs, patents, and utility models
Get to know the Verified Rights Owner (VeRO) program
How it works
Not a Rights Owner
The Verified Rights Owner (VeRO) Program is designed for intellectual property (IP) owners and their authorised representatives to protect their rights on eBay. This program allows verified rights owners to report listings that infringe on their copyright, trademark, or other intellectual property rights. If you're a seller and also the owner of IP rights, you can join the VeRO Program to file reports and help ensure your content is properly protected.
If you’re not the IP rights owner, you can still report through our general content reporting. Here’s how to submit a report:
- Go to the item and select the question mark icon located on the bottom right
- Select "Submit report"
Sign in or submit as a guest
Select from the dropdown menu, “What you would like to report?” and add the relevant reason
Fill in the form, including the details of the content you’re reporting, and your reason
Select “Submit report”
VeRO participant profiles
As a member of the VeRO program, rights owners have the option to create a participant page, so eBay sellers can find out more about their intellectual property, products, and rights protected.

Check your listings to avoid IP rights infringement
Items or listing content that infringe on intellectual property (IP) rights aren’t allowed under eBay’s Intellectual Property Rights Policy.
Rights owners can report potentially infringing listings through the Verified Rights Owner (VeRO) Program. If a listing is reported and found to violate IP rights, it will be removed, and you’ll receive a notification from eBay explaining:
- Why your listing was removed
- What aspect of the listing may have infringed on IP rights
- How to revise your listing, if possible, so it complies with our policy
You have some options if your listing is removed:
- Learn more about our Intellectual Property Policy
- Make an appeal
- Contact the rights owners directly

Always list authentic items
To help keep eBay a safe and trusted global marketplace, it’s essential that all items listed are authentic.
eBay is committed to keeping the marketplace safe and trustworthy. That means:
- Counterfeits, fakes, dupes, or replicas of branded items are not allowed
- If an item displays a brand’s logo or trademark but wasn’t made by that brand, it can’t be listed
- If you’re unsure whether your item is authentic, it’s best not to list it
Selling unauthorised copies of media, software, movies, or artwork violates copyright laws. This includes but isn’t limited to backup, pirated, duplicated, or bootlegged copies. Copyright protection prevents others from using creative works without permission and may also limit the right to distribute the copyrighted product. Here are examples of what shouldn’t be listed on eBay:
- Copies of copyrighted movies or music that have been duplicated without the rights owner's permission
- Software that is subject to a single-use licensing agreement
- Unauthorised T-shirts or other merchandise that display a copyrighted characters
- Copyrights: Protects creative works like books, movies, art, and software, typically owned by the creator. Using these without permission can infringe on intellectual property rights.
- Trademarks: Distinctive signs like names, images (logos), and sounds that identify a company's goods or services, including geographical indications. Only the trademark owner or a licensed user can use the trademark.
- Patent: A specific set of rights granted in certain jurisdictions to inventors giving them the right to exclude others from making, using, or selling the same or similar inventions.
- Design rights: Protects the visual appearance of a product or part of a product, including features such as lines, contours, colors, shape, and surface decoration. Design rights protect designs from being copied and used by someone else.
- Utility model: A form of a patent that applies to the way a product functions. Third parties aren’t allowed to manufacture, sell, or copy unauthorised items that infringe a registered utility model.
Listings essentials
Understand what to avoid including in your listings to avoid infringing on IP rights.
Brand Name
Using brand names, makes or model names which are trademark protected to describe your items but not actually manufactured by the brand may infringe on their trademark. Here are some examples to keep in mind.
- An item that is a brand product, like sneakers.
Only use the brand name if the item is genuinely made by that brand.
Don’t use the brand name If the product your listing isn’t manufactured by that brand.
Don’t include additional brand names as a way to compare the product or try to get better search results. - An item that’s compatible with only one brand, like a phone case.
If the product is specifically designed to be compatible with products of one brand type, the brand name can be used but you need to add compatibility terms like "compatible with," "fits," or "for" before the brand name. If the product isn’t specifically compatible with the brand, don’t use the brand name. - An item that’s compatible with a limited number of brands, like car parts.
Only use one brand name in the title of the listing and use compatibility terms like, "compatible with," "fits," or "for" before any trademarks. Multiple brand names in a title aren’t allowed.
If a product is compatible with a limited number of brands, only list the additional brands in the item description and use compatibility terms like, "compatible with," "fits," or "for" before any trademarks.
You can also use the eBay fitment chart or create your own compatibility chart to clearly show which models your item works with - An item that's a universally compatible product, like USB-C cable.
If your item is a product that works with all brands or models that’s also compatible with the item, don’t use any brand names in the listing that’s in connection with compatibility information to market the item.
- An item that is a brand product, like sneakers.
Third-party content
Using someone else’s image or description without permission could violate copyright laws. If a listing uses text or an image that was created by someone else, be sure that you have written permission to use the content. Here are some helpful do’s and don’ts:
- Use the eBay catalogue to find photos or add a description to a listing.
- Don’t use images or text copied from other websites or internet searches.
- Don’t use stock photos without permission.
- Don’t copy someone else’s text without permission.
- Don’t use modified or edited stock photos.
- When taking your own pictures, make sure to avoid copying someone else’s image.
International selling
Some products are intended for sale only in specific countries or markets. Even if the item is genuine, selling it outside its designated region (like offering a U.S.-only product(s) to buyers in Europe) could violate trademark or copyright laws.
To stay compliant:
- Only list items for regions where they’re authorised for sale
- Don’t offer international shipping for region-restricted products
When in doubt, check the manufacturer’s guidelines before listing.
- Some products are intended for sale in a specific market or country. The sale of these products into another country or market could violate trademark or copyright laws. These may be genuine products but can only be sold in a specific market.
- Don’t list products intended for sale only in one country, like the United States and offer shipping to buyers in Europe.
Warranty
Misrepresenting a product’s warranty can violate trademark laws and mislead buyers. Here’s what you need to know:
- Warranty info is considered important (material) information—never guess or assume.
- Always read the warranty details or contact the manufacturer before including warranty claims in your listing.
If you're offering a warranty:
- Make it clear whether the warranty is provided by you or a third party and not the manufacturer.
- If you include a manufacturer’s warranty, confirm it covers resale. If it doesn’t, state clearly that no warranty is available.
Third-party logos
Using a third party’s logo without permission is a trademark violation and may mislead your buyers. Even creating a logo that resembles another brand can be considered trademark infringement. To stay compliant, don’t include unauthorised logos in your photos or descriptions.
Appealing the removal of a listing infringement
Permission provided by the right’s owner
- File an appeal: Provide evidence from the rights owner to support why you believe you have permission to use the rights owner's intellectual property.
- Contact the VeRO support team: Contact vero@ebay.com with documentation that shows authorisation from the rights owner to allow sellers to use their IP on eBay (e.g., a copy of the contract with the rights owner).
- Contact the rights owner: Contact the Rights Owner to request a retraction. When we contact you about the listing removal, we’ll include the rights owner's information.

If you don’t have evidence to show your listing was removed in error, you may still be able to revise it. If this is the case, make sure to remove any content that may have caused the issue. You can do this through the Resolution Hub, following eBay’s listing policies.
- Contact the rights owner
- Contact the Rights Owner to request a retraction. When we contact you about the listing removal, we’ll include the rights owner's information.
- If the rights owner agrees they made a mistake, they should email eBay to retract their report.
- If your listing was removed due to the way it was described (in image or text), you may be able to edit your listing to remove the content in question and then relist.
- If an item has been reported as allegedly counterfeit through the VeRO Program, it can’t be relisted. Attempting to list it again may lead to serious consequences, including selling restrictions or even account suspension.